I am trying to use Bots.updateUser() but not working.

Summary

I am trying to call Bots.updateUser() but its not working. I am sharing my code Please review and help me out on this.

Version

20.06

Code Snippet

<script>
        /**
         * Initialize the SDK and set a name for it which will be used to
         * refer it, and call its APIs.
         */
        function initSdk(name) {
            // Default name is Bots
            if (!name) {