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Expense Report Page is Blank White screen - Solution

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edited Sep 22, 2020 7:08PM in Expenses 3 comments

Summary

Expense Report Page is Blank White screen - Solution

Content

We opted into Actionable Cards for Expenses after 20C patch. This functionality was working fine until we had supplemental maintenance applied recently. Now, the Expense Report page opens to a blank white screen. This behavior has been noted for all users on all browsers.

Oracle provided a solution. There is a known bug where blank page is shown when actionable cards is enabled. 

Dev has identified a workaround. Please follow below steps and let us know if the issue persists

1 - Go to "Setup and Maintenance"
2 - Click Search icon from the panel drawer

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