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Clearing Requisitions Stuck in Approval

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edited Sep 25, 2020 1:40PM in Recruiting, Opportunity Marketplace 6 comments

Summary

Requisitions stuck in Approval phase due to an open position issue now can't be completed or canceled out.

Content

Wondering if anyone else has had this issue or has a suggestion for a fix...

We have two requisitions that routed for approvals but the approval position was vacant at the time. The transaction console shows the approvals as "complete" with no one assigned or attached to the action, so almost like it auto approved them. However, the requisitions in Hiring are still stuck in Pending Approval, and the only option available in the action menu is to Translate Job Requisition. There's no option to cancel out the approval in the transaction console, so we're at a dead end. Obviously we just ended up recreating the requisitions with a different approver, but we're trying to clear

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