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How to make SR status to be immediately closed after be resolved status without any diffrence in the — Cloud Customer Connect
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How to make SR status to be immediately closed after be resolved status without any diffrence in the

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edited Sep 28, 2020 12:25PM in Fusion Service 9 comments

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After the agent has selected the SR status to be resolved need to changed  immediately to be closed so how we can handle this or it is not applicable now

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