This SR is not closed so it is urgent to know the cause please
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created new status under resolved status call "E-resolved" then selected it for this SR and I add this profile "IN DAYS RESOLVED" to be 1
so it should after 1 day close this SR I and the auto close process already have been run and the resolution date was yesterday and it exceeded already 1 day so please I need this answer today as it is urgent case
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