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This SR is not closed so it is urgent to know the cause please

Received Response
edited Oct 1, 2020 12:05PM in Fusion Service 3 comments


created new status under resolved status  call "E-resolved"  then selected it for this SR and I add this profile "IN DAYS RESOLVED" to be 1 

so it should after 1 day close this SR I and the auto close process already have been run  and the resolution date was yesterday and it exceeded already 1 day  so please I need this answer today as it is urgent case


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