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Installed Base Asset object not available in VBCS

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edited Oct 6, 2020 10:30AM in Digital Customer Service 2 comments

Summary

Installed Base Asset object not available in VBCS

Content

Hello Guys,

We are trying to bring the install base Asset fields to the SR creation page on VBCS, but we are not able to find the object in crmRestAPi and tried creating the custom DCL field but the field not exposed for DCL creation in Service Request object level.

We have checked in fscmRestApi as well but still no luck, Is there any way to bring the Installed Base Asset to DCS??

Please share your thoughts...

See attached Doc 

Regards,

Ramesh

Version

20C
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