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HireRight I-9, anyone seeing delay with passport? — Cloud Customer Connect
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HireRight I-9, anyone seeing delay with passport?

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edited Oct 6, 2020 2:59PM in Taleo Enterprise

Summary

I-9 integration is delayed, anywhere from 20 minutes to 4 hours. Anyone else experiencing a delay?

Content

Hoping others can help confirm your current I-9 experience with HireRight/Taleo passport.

Alorica went live with passport integration a month ago.  At the start, our communication (passport messages) were timely however over the past week, we have been experience delays where the communication between HireRight and Taleo can take any where from 20 minutes to 4 hours.  Our HireRight process is embedded within our Transitions flow.  

If you are a HireRight passport customer, curious to know:

  • Are you experiencing any delays in your passport between Taleo and HireRight?
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