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Unable to see Item On-Hand availability in Part Requirements -> Part Search screen. — Cloud Customer Connect
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Unable to see Item On-Hand availability in Part Requirements -> Part Search screen.

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edited Oct 11, 2020 5:45AM in Service Logistics 10 comments

Content

Hi,

We have added Part Exchange Return line and Shipment line in Service Request -> Part details page but when we click on Part Search icon then system is not showing the On-hand availability of that item in inventory organizations.

Navigation: B2B Service -> Service Request -> Create Service Request -> Part Details -> Click on Part Search.

This item On-Hand is available in multiple organizations but it is not showing any lines. PFA screenshot and help us in resolving this issue.

Regards,

Vishnu.

Version

20C

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