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Since 20C applied, can no longer see Customer Sites for Person Parties

edited Oct 15, 2020 12:59PM in Receivables & Collections 1 comment

Content

Hi,

Since 20C, when going to view Sites via Manage Customers, where Customer is a Person, not an Organization, we cannot see the Site.

Screenshots below show what I mean.

Nothing changed apart from upgrading from 20B to 20C (11.13.20.07.0).

This happens on PROD and TEST.

However, it does not happen 100% of the time - for me, most of the time I cannot see the Customer Sites, but once or twice I have seen the Site, even for the same Customer (i.e. it has appeared sometimes, most of the time, nothing is returned).

There is no error - just a mostly blank page.

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