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ODA - DA Welcome Message when the user clicks on the chatbot icon

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edited Oct 19, 2020 5:06PM in HCM Digital Assistant 5 comments

Summary

ODA - DA Welcome Message when the user clicks on the chatbot icon

Content

Hi,

we know that on HCM it's possible to start the conversation with the chatbot when an hidden message is automatically sent to it. What about the possibility to start the conversation as soon as the user clicks on the chatbot icon?

Has any of you tried this option?Is it feasible?

 

Thank you,

Matteo

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