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Native E-Signature Task - Error Message

edited Sep 4, 2023 7:55PM in Journeys 4 comments

Summary

Native E-Signature Task - Error Message

Content

Our native E-Signature Tasks for Pre-Boarding, have been configured as per the 'Checklists - Native Electronic Signature and Transfer to Document Records' White Paper but we are getting an error message when clicking on View Document:

Error information

Servlet Name: JspServlet
Request URI: /deny.jsp
Inspect the log file for complete details of this incident.

Does anyone know what the cause here is and how to fix this?

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