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Cloud Service Provisioning Delay — Cloud Customer Connect
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Cloud Service Provisioning Delay

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edited Oct 22, 2020 2:16PM in Planning 7 comments

Summary

User provisioned in Cloud Services does not appear in application for group/role assignment

Content

Has anyone ever experienced a really long delay from when a user is provisioned in Cloud Services and when they show up in Access Control in the app? I provisioned a user 2 hours ago for PBC and they still haven’t showed up in the app for group assignment (note that the user was not new and already had access to FCC). I don’t think there is any manual way to trigger the app to recheck the users from Cloud Services. Is there?

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