User Assistance
Discussion List
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How do I speed up an aggregation ruleSummary: Content (please ensure you mask any confidential information): We recently changed our subsidiary storage type to store. This has decreased refresh time in Smar… -
Redwood termination is not sending timecard attachments with email notificationSummary: When employees in quick pay states terminate, users attach a timecard attachment that is emailed to the payroll team along with details of the termination. Afte… -
Can a service administrator be restricted to see workforce data in EPBCS?Summary: There is a requirement that no one should see the workforce data except one user even the service admins of the application also need to be restricted. Content …
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Need to Run or Skip Section of Rule with Yes/No promptSummary: Content (please ensure you mask any confidential information): I have a section of a rule that copies forecast to a proforma scenario. My users would like this …
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Can we add Alt-text to images in a Doclet?Summary: Can we add Alt-text to images in a doclet? When we add Alt-text to images, after publishing the Report Package, we don't see Alt-text and it is getting override… -
Member Formula not working in WorkforceSummary: Content (please ensure you mask any confidential information): I need to create an account that will calculate per employee a "monthly gift amount" divided it b…
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Account or Subsidiary Not AggregatingSummary: Content (please ensure you mask any confidential information): I have the below data that was loaded at a base level in Forecast, but it is not aggregating up t…
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SmartView Login ErrorSummary: Content (please ensure you mask any confidential information): User can no longer sign into SmaartView for Excel and is getting the error below. I don't think a…
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What is evaluation order and how does it impact aggregations?Summary: Content (please ensure you mask any confidential information): Our aggregations are running extremely slow. I'm not sure if evaluation order is impacting that. …
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Workforce - Use Percentage Based on AgeSummary: Content (please ensure you mask any confidential information): For our pension calculation, we need to use the employee age to identify the pension percentage. …
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Multiple Tax ThresholdsSummary: Content (please ensure you mask any confidential information): In workforce planning, we are trying to build out payroll tax calculation for some European entit…
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New Asset creation in EPBCS Capital Planning moduleSummary: I have created a new asset in EPBCS capital module. I have done the calculate asset portion, the next step is to roll up the asset. However, upon executing this…
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CHAT_STORE External REST Tool Entering Loop in FusionDescription: I have created an External REST tool (CHAT_STORE) in Oracle Fusion to store USER chat history with AI Agent(OOTB/Custom Agent(RAG)) in an ATP database. Issu…
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how to load a snapshot to testSummary: Content (please ensure you mask any confidential information): I need to upload a snapshot to my test environment. It is not the daily one, it is one I ran at a…
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Account Time Balance Property in Free Form AppSummary: Account Time Balance Property in Free Form App Content (please ensure you mask any confidential information): Is Account Time Balance Property supported in Free… -
Application Build Assistant (aka ABA) - AI BOTEnables App Artifact Generation using LcmPackageBuilder capabilities & SyncDimesnion function, with error handling and logging. Generates a snapshot containing supported…
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Average Account Property is Not Working for Some Day of the Week Rollups (Dense)Summary: Average Account Property is Not Working for Parent Rollups of Periods Dimension (Daily rollups) Content (please ensure you mask any confidential information): I…
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URGENT : User Account is locked and unlocked ! Don't understand what is the problemHello All, Technical user tries to connect to Planning of EPM Cloud but it doesn't work, so it gets locked... in the rapports it's written that his password has been exp… -
ASO Calc for Number of Days with Day of the Week Dimension (DOW)-Daily Free Form AppSummary: Need help with ASO Calc for Number of Days with Day of the Week Dimension (DOW)-Daily Free Form App Content (please ensure you mask any confidential information…
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Data management: Not all dimensions were specified.Summary: Data management failing Content (please ensure you mask any confidential information): I am trying to load some data through data management. I have one file th…
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Need Help to Calc Number of Days for Daily CubeSummary: Need Help to Calc Number of Days for Daily Cube Content (please ensure you mask any confidential information): I need to calculate number of days but it is not …
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Added a person in HCM group and its not reflectingSummary: for a person i have added in hcm group 7th day premium but it is still not reflecting what could be the issue I have refresh group membership and process was su…
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EPM Login issue: There is a problem with your account. Please contact SupportSummary: Did anyone had this issue before? What did you do to resolve it? We have few users who are having issue in logging in to our EPM Cloud Planning. We are using SS…
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How to load multiple periods into beg balance in EPCMSummary: In order to have a calculated driver work in EPCM I need to add my Prior Years Year Total with the BegBalance from the prior year. We had initially loaded the d…