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AR - Finance Charge Adjustment Best Practices — Cloud Customer Connect
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AR - Finance Charge Adjustment Best Practices

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edited Oct 22, 2020 5:49PM in Receivables & Collections 1 comment

Summary

We would like to know Best Practices on Finance Charge Adjustments to avoid Performance Issues with Bulk Late Charge Batch calculations

Content

Hi

We have Finance Charge Adjustments in place on Receivables Transactions, which will be calculated Monthly on large volume of Transactions which are Due as on 1st of Every Month. While running the Create Late Charges Batch, the Batch process is running successful but getting some Errors due to the performance issues and also throwing generic Error "Too many matching records found. Specify additional criteria to limit the number of records".

In addition to the above scenario, we have $0.00 Invoices as per the Business need in each month (something like promotional offers), these ZERO Dollar invoices are included in the Late Charge Batch Calculation and of course, FC Adjustments aren't created. To exclude these Zero Dollar Invoices in the Late Charge Batch Calculation, is there any profile option or some work around solution to reduce the volume and increase the performance.

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