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Payroll Frequency rules not working for Inactive Employees — Cloud Customer Connect
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Payroll Frequency rules not working for Inactive Employees

Received Response
edited Oct 23, 2020 6:20PM in Benefits 4 comments



We have a requirement to deduct medical contribution only in the1st payroll run of the month. The payroll is Bi-weekly, and the deductions should happen only for the 1st pay period.

The Payroll Element linked to the medical rates is configured with frequency rules set to deduct the amount only in the 1st pay period of the month. This is working fine for active Employees without any issues.

However, we also have cases where terminated employees will continue medical plans for a certain duration. For inactive employees, the medical deductions are happening in both the payrolls. It appears as though the frequency rules are not applied for inactive applies. Is there a way to fix this issue?

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