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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Let a Referrer know that their Referral has been hired/rejected
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Is there anyway to let the Referrer know that their Referral has been hired/rejected? I tried to create a message template for Hired - External CSW (see attached screenshot). However, in testing this, I did not get the notification at all. I think it has to do with what I entered in the "TO" field but unsure.
The other is to let the Referrer know their Referral has been rejected but not sure how I would be able to do that.
Any help would be appreciated! Thanks
Version
20B.31