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Offer Letter PDF Formatting

Received Response
edited Nov 4, 2020 3:13PM in Taleo Enterprise 15 comments



I'm curious if anyone else has ran into these issues. For quite some time now (almost 2 years), we've noticed that when we go to print an offer letter PDF, sometimes certain paragraphs will be in a different font or size than the rest of the offer letter. However, when a user is creating the offer it appears to all match so it's difficult for the user to catch this before the offer is extended. This is intermittent and we don't know the cause to be able to fix. 

For e-offers, from a candidate's perspective of reviewing and accepting, the offer appears to look fine too. This seems to be specific to the PDF, so this is an issue when we send the PDF via e-mail for the candidate, or when we print it or save to our retention software. 

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