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Oracle CX Commerce Idea Lab has launched! — Cloud Customer Connect
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Oracle CX Commerce Idea Lab has launched!

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edited Nov 5, 2020 9:49PM in Commerce

Summary

CX Commerce customers can now submit enhancement requests and ideas through Idea Lab within Cloud Customer Connect!

Content

We've launched CX Commerce Idea Lab! This is our new place within Oracle Cloud Customer Connect for CX Commerce customers to enter their own enhancement requests or "ideas" and work directly with product management on requirements and status, as well as collaborate with other customers on an idea, upvote existing ideas, and more. We're excited to have Idea Lab in place and provide a more direct communication flow between customers and product management on enhancements. This replaces the process of submitting enhancement requests through Oracle Support.

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