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Goal approval Issues_Transactions are in errored status

edited Nov 13, 2020 9:24AM in Performance Management 2 comments

Summary

Cannot approve the goals by the manegers or from the Transaction Console

Content

Hi,

We are facing with the issue, that the worker submits the goals for approval, the manager approves them, but the goal plan is locked. In the transaction console, the transaction details shows the request is approved, but the status of the transaction is 'in progress' or 'errored' status.
The manager is not able to approve it again, and we are not able to approve these transactions from the Transaction Console, only from the 'Pending Goals Plan' admin action.

We turned on the responsive pages, then got the 20C.

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