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EXM-The value Document payment reason is required. (EXM--1)

Received Response
edited Nov 16, 2020 4:55AM in Expenses 2 comments


A) Manage Payment Method Defaulting Rule is setup for Business Unit = Dubai. Default Payment Method  is set as RTGS-DUBAI.
Payment Method of- RTGS-DUBAI, has user validation - "document payment reason" as MANDATORY. This is done in MANAGE PAYMENT METHODS (FSM task).
C) when employee tries to submit an expense report, he/she received an error :
///////////////// "EXM-The value Document payment reason is required. (EXM--1)
EXM-The value Document payment reason is required.
Cause The message, EXM-The value Document payment reason is required., can not be accessed.
Action Report this problem to an administrator."

D) If the "Document Payment Reason" validation is removed from the PAYMENT METHOD, the error disappears.(Though the error disappears by doing this, this cannot be accepted as a solution to this issue because DOCUMENT PAYMENT REASON is a mandatory field required in PAYMENT FILE to be sent to bank.

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