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EXM-The value Document payment reason is required. (EXM--1)

edited Nov 16, 2020 4:55AM in Expenses 8 comments

Content

A) Manage Payment Method Defaulting Rule is setup for Business Unit = Dubai. Default Payment Method  is set as RTGS-DUBAI.
Payment Method of- RTGS-DUBAI, has user validation - "document payment reason" as MANDATORY. This is done in MANAGE PAYMENT METHODS (FSM task).
C) when employee tries to submit an expense report, he/she received an error :
///////////////// "EXM-The value Document payment reason is required. (EXM--1)
EXM-The value Document payment reason is required.
Cause The message, EXM-The value Document payment reason is required., can not be accessed.
Action Report this problem to an administrator."
////////////////////////////

D) If the "Document Payment Reason" validation is removed from the PAYMENT METHOD, the error disappears.(Though the error disappears by doing this, this cannot be accepted as a solution to this issue because DOCUMENT PAYMENT REASON is a mandatory field required in PAYMENT FILE to be sent to bank.

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