How to extract chat conversation and pass it as a parameter in custom component for webservice post
Summary
How to extract chat conversation and pass it as a parameter in custom component for webservice postContent
We are currently working on an enhancement to include the chat conversation when creating service request / incident in OSvC (Oracle Service Cloud) as a chatbot conversation history. Is there a way to extract chat conversation and pass it as a parameter in custom component for webservice post?
Version
20.06
Tagged:
0