You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

HireRight - issue with integration

edited Nov 25, 2020 9:02PM in Taleo Enterprise


Our 'integration' with HireRight is not working for about 10% of new hires, it works fine for the rest...


Within our eOffer process we have a background consent page. After the candidate reads the consent and clicks "I Agree" the candidate's email is sent to HireRight. HireRight then sends an invitation directly to the candidate. For a small number of users this integration is not working. I cannot find any reason. The Step/Status the candidate is in prior to the eOffer is the same. 

I thought this was linked to the defect (REMINDERS BEING SENT AFTER THE TASKS HAVE BEEN COMPLETED(Bug ID 21641696) which we are also experiencing with some of these candidates. 

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!