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Unable to sign in to DCS — Cloud Customer Connect
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Unable to sign in to DCS

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edited Nov 26, 2020 3:28PM in Digital Customer Service 1 comment

Summary

Unable to sign in to DCS with users other than admin user

Content

Hi guys,

Hope you are doing well in these tough times.

We are currently trying to login to a staged application of DCS portal via different users, but are facing troubles during the process. When we have logged in to the application using the default demo admin user, john.dunbar, the message "the user is not signed is coming up" (image linked in drive folder below)

And once logged in we are unable to sign out of the same.

Images = https://drive.google.com/drive/folders/1Yw4ZrAxGWunUu2MQG4LdTxqELjsMWCSe?usp=sharing

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