You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Creating Ticket with new user error in Internal Service request..

Accepted answer
8
Views
6
Comments
edited Nov 27, 2020 5:52AM in B2B Service 6 comments

Summary

Creating Ticket with new user error..

Content

Hi,

I created a new User [email protected] from My Teams/Roles section and provided Internal Help Desk user role. 

When I login as this user and goto Help desk--My Help--Create SR--Save, I get the below error message as attached the forum. The HR record is present for this user. Please assist with the issue. 

 

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!