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Add Subscription to an asset

Received Response
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Views
3
Comments
edited Nov 30, 2020 10:24PM in Subscription Management 3 comments

Summary

Cannot attach a Subscription to an existing Asset

Content

Hello,

Below are the items I have created -

    Coverage Item - CI001 - sales product type = 'Extended Warranty' and UOM = 'Month'

    Subscription Item - SI001 - sales product type = 'Subscription' and UOM = 'EA'

    Subscription Item - SI002 - sales product type = 'Subscription' and UOM = 'Month'

    Covered Product Item - CPI001 - sales product type = 'Goods' and UOM = 'EA'

An Asset is created in Subscription Management - A001. The product under this Asset is 'CPI001'.

I created a subscription contract - SC001

   Product CI001 is added - The covered levels subtab shows up and I add the asset A001 as the covered asset under it.

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