Send email alert to invite Agent to submit candidates

Summary

Working on configuring the Request To Submit Candidates alert to third party agency, but agency is not receiving any email notifications. How to configure?

Content

I am working on testing an alert that is sent to an agent when I push a job requisition out to that agency. Unfortunately, my tests have been unsuccessful and I am troubleshooting the cause to this. I am seeing from the logs that the alert is being triggered. However, agent is not able to confirm delivery. Upon looking at the managing recipients section, I noticed that the communication method was set to only Worklist, ${AgentUserName}. I just want to confirm if this is the correct communication method to allow agent to receive via email. I created a new communication