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We are unable to Create Locations in Manage Locations due to Geography Issue — Cloud Customer Connect
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We are unable to Create Locations in Manage Locations due to Geography Issue

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edited Dec 22, 2020 7:33PM in Financials – General 1 comment

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We are trying to configure a new site in Oracle and are stuck on the Manage Location portion of the configuration. Specifically when trying to create a "Main Address" within the Manage Locations screen, we are getting validation errors and the LOV's within the addresses do not contain any geographies. We recently loaded Vertex geographies and have confirmed that they are working properly within the Receivables "Create Customer" screen. There, addresses are validating properly and the geography elements are all visible in the search dropdowns. This is only happening within our ejvr-test.fa.us6 environment. Dev and Production are working fine. I notice

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