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Planned Schedule Not Appearing on Published Schedule

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edited Dec 23, 2020 4:33AM in Workforce Management 1 comment

Summary

Planned Schedule Not Appearing on Published Schedule. My Team > Team Schedule

Content

Hi Experts,

This intermittently happens, but I have no idea what's causing it. In the Work Assignment Schedule, we have assigned a primary schedule and when the calendar is viewed, it reflects the primary schedule assigned. So say for the month of December the schedule appears for every week in December. However, when we go to My Team > Team Schedule, there is one week in December where the schedules are not appearing. For example:

Week 1, Week 2, Week 4: Schedule appears

Week 3: Schedules are blank

I have no idea what's causing it, but the effectivity of the schedule is in a range where it should reflect in that page. Appreciate if anyone can point me as a starter where to check.

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