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Digital Assistant Configuration error

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edited Jan 5, 2021 6:57AM in HCM Digital Assistant 11 comments

Summary

Receiving error while configuring Digital Assistant

Content

We are receiving an error message when configuring the Digital Assistant in Fusion Application.

Error message:
"An application error occurred. See the incident log for more information.

An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 15, Server Domain: FADomain, Server Instance: UIServer_1, Application Name: ORA_HCM_UIAPP.".

It worked fine previously. Could anyone please help if we are missing any thing ?

Steps to replicate the issue:

HCM Design Studio > Digital Assistant Configuration > Enter Server URL of the ODA Instance details and 'Web Channel ID' > Click on 'Save and Close'.

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