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Enrollment End Date Automatically Populating on Accrual Plan for Reverse Terminated Employee

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edited Jan 5, 2021 1:38PM in Workforce Management 3 comments

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WE have an employee who was terminated but then decided to remain with the company and was then reverse terminated.  Her holiday balance was showing as 0 hours although the absence plan showed her accrued hours. This was rectified by updating the Enrollment, removing the end date and running the Accruals for the selected Plan using the end date of the plan (31/03/2021)

This all looked fine until we noticed the Plan becaming Inactive against her record and an Enrollment end date had automatically populated. We removed the end date and updated the plan again which rectified the issue, however when the process ran again (manually or scheduled), the Enrollment end date is again being automatically populated.   Any idea why this could be happening?  thanks

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