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OCI Free Trial: Unable to Access Tenancy

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edited Jan 11, 2021 4:51PM in Oracle Cloud Infrastructure - General 2 comments

Summary

Unable to access free trial tenancy

Content

Hi,
 
I created a trial OCI account a while ago, but I can't access the account.
I get the error message:
 
code

"NotAuthenticated"

message "The required information to complete authentication was not provided or was incorrect."
 
The error occurs when I use the link: https://www.oracle.com/in/cloud/sign-in.html
 
My logon seems to pass the username and password check, but then throws up the error above.  I've tested this in Firefox and Chrome (same error). I can successfully log into the tradition cloud using the link: https://myservices-sandcatjoe.console.oraclecloud.com/mycloud/cloudportal/gettingStarted
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