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Unable to account Cancelled AP Invoice which has Prepayment applied to Standard AP Invoice

edited Jan 11, 2021 6:54PM in Payables, Payments & Cash Management 2 comments

Summary

Unable to account Cancelled AP Invoice which has Prepayment applied to Standard AP Invoice

Content

Hi Team,

Created Prepayment & paid, accounted.
Created Standard invoice & Accounted.
Applied Prepayment & not accounted.
Paid Pending Balance in Standard Invoice.
Voided payment
Cancelled Standard Invoice.
Ran Create Accounting Job.
All events are accounted, except prepayment events i.e., applied/Unapplied events.

Now reports is tallying and now I would like to account and close the report.

I don't see any error message while accounting from Invoice > Actions.
I have tried all possible options but unable to fix it.

How to fix this kind of issues.

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