Change label of custom field inputs in Inlay chat

Content

Hi all,

On inlay chat form, I was able to change the strings (labels) of the input boxes, title and button text using JSON config file.

The content of the JSON file is 

{

  "inlays": {

    "types": {

        "inlay-oracle-chat-embedded": {

        "attributes": { 

          "off-the-record-enabled": "true"

        },

        "strings": {

           "title" : "Live Chat",

           "launchFormFirstNameLabel": "First Name",

           "launchFormLastNameLabel": "Last Name",

           "launchFormEmailLabel": "Email",

           "launchFormSubmitText": "Chat Now"

   

 

        }

      }

    }

  }

}

Wondering if it is possible to change the label of custom field included on the form.

I have a custom field c$postcode included in the launch-form-fields attribute and the label defaults to the field name defined in the system.

 

Thanks,

Bishnu

Version

20C

Code Snippet