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How to access service request based on the activity status — Cloud Customer Connect
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How to access service request based on the activity status

Question
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edited Jan 12, 2021 1:14PM in B2B Service

Content

Hi Team,

I want to resolve the SR only when the activity status is completed under servicerequest. I tried with object trigger but it is not accepting the activity fields inside SR which showing "unknown attribute found". 

If anyone aware of it please share your ideas here.

 

Thanks,

Shaheela

Version

20D

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