Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to access service request based on the activity status

edited Jan 12, 2021 1:14PM in Fusion Service

Content

Hi Team,

I want to resolve the SR only when the activity status is completed under servicerequest. I tried with object trigger but it is not accepting the activity fields inside SR which showing "unknown attribute found". 

If anyone aware of it please share your ideas here.

 

Thanks,

Shaheela

Version

20D

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!