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Approval History not visible in worklist Expense approval notification (but visible in e-mail)

Received Response
edited Jan 14, 2021 4:20PM in Expenses 1 comment


Good day,

Currently when customising the expense approval I am encountering issues with the approval history of the worklist/in-app notification. As far as I know it is possible to upload 1 template that you can use for both the e-mail and the BPM notification. And now in 20D you can choose if you want to show a custom notification for the e-mail, in-app or both.

Now when I check the custom e-mail notification, the approval history is shown and everything is working as expected. But when I check the in-app/BPM notification that uses the exact same template, the approval history is not visible.

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