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Duplicate Contact showing while adding beneficiary into plan — Cloud Customer Connect
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Duplicate Contact showing while adding beneficiary into plan

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edited Jan 15, 2021 9:59PM in Benefits 2 comments

Summary

Duplicate Contact showing while adding beneficiary into plan

Content

One user has added A, B, C as contact. So, in People to Cover page the contacs are showing properly. But when the employee is trying to add their contacts into plan, A, B, C all are coming two two times.

Anyone knows for what reasons it can happen? Please let me know

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