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Add A Certificate to Certification Type

Received Response
edited Jan 18, 2021 3:45PM in Benefits 2 comments


How to add Death Certificate or Separation document to the Existing list of Certification Types?



Can anyone share how to add Death Certificate or Separation documentation to the list of Certification Types when removing a dependent from the plan?  Under Manage Benefit Lookups, lookup codes in BEN_DPNT_CVG_CTFN_TYP table cannot be added or deleted.  Is changing the Meaning of one of the Certificate codes the only way to have Death Certificate (for example, since LCC – Legal custody Certificate is not used, can I change the meaning to Death Certificate and use it in the Designation Requirements Certification section )? 

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