Benefits Configuration
Discussion List
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Is there any communication from Oracle if there is an update on Imputed ratesWe wanted to know if there is any communication done by oracle when we have updates to the Imputed rates or does the customer needs to visit IRS site each time to confir… -
Mixed messages on exporting and importing benefits configurationSummary: I've received mixed messages on whether its okay to export and import a benefits program (specifically in relation to open enrollment changes) vs re-keying all …
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Post Enrollment Self Service Employee - Complete Pending actions required/Optional set upSummary: Hi Expert, We would like to ask how we can set up the Complete pending actions Optional/Required under in Post Enrollment. Is there any navigation to set up on …
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On enrollment screen for Optional Life and Basic Life, can we adjust the size of the textSummary: We would like to adjust the size of the text from the enrollment screen for Optional Life and Basic Life. Is it possible to adjust the Font Size or the whole Wa…
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Close Pending Action Item: Designate DependentSummary: Need to close Pending Action Item for Designate Dependent for a specific plan under specific Program. Issue Faced: Designate Dependent coming for Colleague Only…
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Unable to exclude employee from current plan and make eligible for new planSummary: I need to process a change to an employee's retirement plan enrollment. The employee should lose eligibility for their current retirement plan and automatically…
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How to set the Address Section or fields on it as required from the Self Service Enrollment PageWe would like to set the Address Section or even fields of it as required but the list from the Business Rules does not correspond on the fields from the UI, The fields …
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Eligibility for child hides at Designation requirement level hides the Retiree Spouse OptionWe have requirement for Medicare Plan, if Child has disability they can be enrolled into Medicare without considering any other factor. So we have configured a Dependent…
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Set Post Enrollment Section fields from Benefits as requiredWe need to set the Complete Pending Actions Section as required but this section or fields are not available in the Business Rule configuration in Visual Builder Studio:
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Dependent Eligibility Issue (Fast Formula)We created a Fast Formula to validate dependent eligibility: if a specific field in their registration is filled out, they are eligible; otherwise, they are not. However… -
post election trHi, Can anyone explain why my postelection edit formula is not working during open enrollment. Requirement - if an employee is enrolled into HDHP plan then only he can e…
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Redwood Benefits: Get to know your BenefitsHi Team, Can we add Links here? Like link of the Open Enrollment? If not, can we remove this section? Thank you! Rechiel -
Benefits Redwood page throwing HTML error when reporting life event through self service and adminBenefits Redwood page throwing HTML error when reporting life event through self service and admin. Does Fast Formula attached to Post Election Edit Formula type cause t…
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Get rid of the system messages from the post election edit fast formula validationCould someone help in get rid of the additional system messages in this post election edit fast formula error message? Especially, I want to get rid of the text, "Review…
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Derived Factor Formula looking at Person's age as of event and as of first of calendar yearSummary: Requirement: Dependents age off of benefits as such: Medical: end of the calendar year of 26th birthdate- client has a fiscal year plan year (10/1 - 9/30). Dent… -
How to Change the Context in Fast FormulaSummary: I have Benefits FF for Age Depemendent Drop which was working fine but now it failed for some scenario because of dependent Full Name we are using. But now i wa…
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Certification for EOI showing Pending Action 2xSummary: When submitting a QLE and enrolling in Voluntary Employee AD&D, the system is showing two pending action items for the same certification. Only one cert should …
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Unable to view benefits relationship under redwood pageSummary: Unable to view benefits relationship under redwood page. All roles are updated according to the guide, also added seeded benefits roles to test. Unfortunately B…
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How system calculates election made date.Summary: We have a scenario where New Hire Life Event was processed on 09/01, employee got default waive medical plan but election made date comes as 10/01 .Certificatio…
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Carry forward same dependents when changing plans within a plan typeSummary: Our Health Benefits plan type has 2 plans. During enrollment it should only allow to change plans, and carry over same dependents to the new plan if elected. Ca…
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Element errors Issue while evaluating open enrollment for new plans.Summary: Issue : Unable to process Open event due to enrollment error. Issue Description: As part of Open enrollment 2026 we have introduced new plan ‘Optional Life, Opt…
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Assign and Update Benefits Relationship ProcessSummary: We have run the process "Assign and Update Benefits Relationships" to assign the default benefits relationship to employees after the data load and now trying t… -
The Hide Annual Rate field was introduced in the additional configuration of benefits plans.In version 25C, the Hide Annual Rate field was introduced in the additional configuration of benefits plans. However, even after enabling this field, the rates are still… -
Is anyone else experiencing issues with action items not being triggered on the Redwood pages?Summary: Action items were defined for the STD Buy-up plan, and the process worked correctly last year. However, since migrating to the Redwood page, the system now expe… -
Duplicate Potential Life Events during Benefits Enrollment (Error BEN_92337_DUPLICATE_PTNL_LE)Summary: Issue with Duplicate Potential Life Events during Benefits Enrollment (Error BEN_92337_DUPLICATE_PTNL_LE) Content (please ensure you mask any confidential infor… -
Default Enrollment formula not working as expectedWe are in process of Benefits for US. One of requirment is, for the loss of eligibility life event we want to default the enrollemnt option from "Family" to "Employee + … -
Benefits Fast Formula Error - line 133, an arithmetic, string, or conversion error occurred.Summary: Hello All Seeking quick help on the Fast Formula Error in Line 133 (Snapshot Below). Unable to process Open Enrollment due to this error. "Formula IHG_PH_BEN_DE…
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Elections not re-instating when event is voided due to collapsing ruleSummary: We have an event setup with re-instatement rules, but if there is another event entered retro, and the collapsing rules run and result in the original event, an… -
Not triggering notification when recipient mail expression is set in Alert composerThere is a requirement to set the alert notification for the Alert type:'Open enrollment reminder'. While using the below expression, the mail is not getting triggered. …
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Hide "Total Cost per Pay Period" Section in Benefits Enrollment Summary PageSummary: Hide "Total Cost per Pay Period" Section in Benefits Enrollment Summary Page Content (please ensure you mask any confidential information): Hello all, Per our c…