Benefits Configuration
Discussion List
-
Redwood Benefit Admin Enrollment Status Report Available?Summary: Looking for a way to identify if an employee has gone through the whole Open Enrollment process. Would like to know if anyone knows an out of the box solution o… -
Send Benefits Confirmation Statement via Email on SubmissionHi Experts, We have a business requirement where we want to send the Benefits Confirmation Statement or the summary of Benefits which the employee has elected with every…
-
How to default Rate for one plan based on Enrollment in other planHello Team, We have Medical and Health Savings Account plan. HSA has 3 options, Employee Only (EE & ER Contribution) Employee + Dependents (EE & ER Contribution) Employe…
-
Default to assign pending action fast formula type issueSummary: Created a 'Default to Assign Pending Action' Fast Formula type. This formula used in benefits module. Used to get the 'Interim' amount. But am getting issue wit…
-
Review and Approve Documents in benefit certification not requiredHow to enable/disable the approval for the dependent designation requirements, and the certification page of the plan or program configuration.
-
Supplement plan does not prompt for dependent designationSummary: I am encountering an issue with a new supplemental plan enrollment process (effective 1/1/2026). Current voluntary accident plan does not require dependent desi…
-
HDL to back out potential life eventsSummary: HDL to back out potential life events Content (required): Hi Team, Greetings! We have got a potential life event triggered for multiple employees for retroactiv… -
Void only the "Evaluated Life Events"Summary: The client needs to delete "Evaluated Life Events" events in bulk, as they are currently doing this process one by one, which is impractical since each employee… -
Benefits Relationship is blank after 25b updateSummary: Prior to the 25b update, all employees had the correct assigned Benefits Relationship. However post 25b update, it is now blank for all employees and we cannot …
-
The evaluated life event doesn't have the newly added contactPlease let me understand on the possibilities for the below scenario. Employee reports the life event( eg: marriage is self reported.) Employee navigates to before you e…
-
Supplemental Life Configuration Set Up to Suspend EnrollmentWe need some guidance on what our configurations should reflect to support this scenario for our Supplemental Life plan. Our requirements for Supplemental Life: New Empl… -
unable to evaluate life eventSummary: Hi All, Within the program, we have a plan for which employees less than 70 years age are eligible. I have attached the Eligibility profile with using the age d…
-
The plans like HCFSA, HSA has to end date in the termination date and not on the day beforeOn the occurrence of the life event, 'Termination', I want to end date the plans on the day of the termination event and not on the day before termination. eg: If an emp…
-
How to stop Unrestricted life eventsSummary: We want to stop unrestricted life events from triggering when an employee Makes Changes. Content (please ensure you mask any confidential information): Previous… -
Error"After the security administrator regenerates the access control list, you can see the details"I am getting the below error in the redwood in the Benefits Activity Centre. I am able to access all the other pages. Any input? Navigation:Home»Benefits Administration …
-
Redwood Benefits AI Agent - Chat logSummary: Chat log/Chat history from Benefits AI Agent Content (please ensure you mask any confidential information): Hi Team, Is anyone aware whether we can extract the …
-
Contact added during OPEN enrollment is not visible in the enrollment pageSummary: Hi All, We configured benefits for the US legislation but we are facing an issue with the enrollment page. During OPEN enrollment, employees first add their con…
-
RLOG supported in 25C ??RLOG supported in 25C ?? We are in 25C and there are no rows returned when we query select * from HWM_RULE_FF_WORK_LOG
-
Error when employee trying to add Beneficiary OrganizationSummary: Employees trying to enter beneficiary organizations are getting the below error. Confirmed that the Manage Person Beneficiary Organizations (ORA_BEN_MANAGE_PER_…
-
Changing number of benefit deductionsSummary: Hello! We have a scenario for a group of teachers who are allowed to choose the number of deductions per year. Meaning, they can put all of their deductions in …
-
Unable to display benefit log messages through HWM_RULE_FF_WORK_LOG tableSummary: Unable to display benefit log messages through HWM_RULE_FF_WORK_LOG table Content (required): We enabled the profile option "ORA_HWM_RULES_LOG_LEVEL" as "Finest…
-
How system calculates election made date.Summary: We have a scenario where New Hire Life Event was processed on 09/01, employee got default waive medical plan but election made date comes as 10/01 .Certificatio…
-
Hide Delete Button on ContactsWhat is the best way to hide the delete button on the contacts within the benefits enrollment flow? When employees enroll in benefits through Benefits Self Service, in t… -
Coverage change after open enrollment window is startedSummary: Coverage change after open enrollment window is started Content (please ensure you mask any confidential information): Hi, We would like to know that if in a si…
-
Flex Credits Configuration Not Forfeiting Excess Flex Credits, Transfers full amount to payrollSummary: We have a Flex Credit Pool of $500. Used Credits$288.00 Unused Credits$212.00 Earnings Element Entry is still $500 Content (please ensure you mask any confident…
-
Hours worked temporal life event not triggering.Hi Experts, We have a requirement for Hours Worked temporal life event. We are using the seeded temporal life event - Hours Worked in Period Changed. We have defined a b…
-
Is anyone using Hours Worked Temporal Life Events attached to a Payroll Balance?Summary: We are considering implementing a Hours Worked temporal life event with a Payroll Balance. Is there currently anyone who uses this setup? Does it work? The only… -
Communicated vs Estimated per pay period amount value passed to payrollWe are facing some issues with the HSA plans. The HSA YTD is not matching with the annual contribution elected by the employee its off by some cents. We have biweekly pa…
-
Standard Rate value rounding up to two decimal placesSummary: In HCM Benefits , the Rate value(Primary/Secondary) in the Benefit enrollment page rounds up to two decimal places automatically. However, we have a business re…
-
how to get old and new coverage amount in "Enrollment Certification Required" formulaWe want to make EOI required when the coverage amount is more than 150K or if increment i smore than 10K. so we need to have Old Coverage Amount New Coverage Amount incr…