Benefits Configuration
Discussion List
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Redwood Benefits - How to update the 'Need Help? Contact Us' section in Self ServiceSummary: On the Benefits Redwood Self Service page, under the 'Need Help? Contact Us' section, there is a message: 'After representatives are assigned, you can see them … -
Benefits pending action alert displays null when the option is unavailableFor the alerts 'pending action', is it possible to replace 'Null' with blank space if the plans doesn't have option. As of now, the column returns the actual value if op…
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Excluding Casual Employees from New Hire benefit Life EventWe are trying to exclude Casual employees from the “New Hire” life event, so that employees with Assignment Category = Casual are not enrolled during the New Hire proces…Vikas Kumar Thakur-Oracle 12 views 5 comments 0 points Most recent by Vikas Kumar Thakur-Oracle Benefits -
Unable to attach multiple documents for a particular certification typeSummary: We have situation where participant experience 'Loss of external coverage' or 'Gain of external coverage' . During each enrollment update with these event we ar…
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Created a global transfer life event but collapsing rule is not working for itWe have created a Global Transfer life event, and after performing this transaction, multiple life events triggered—such as Termination, New Hire, Assignment Category, a…
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Feasibility of updating the defined rate frequency for specific Plan onlyHi Team, Do we have any sources to assess the feasibility of updating the defined rate frequency for specific plans only, without impacting the entire program. Thank You…
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I have multiple life events, but if one life event is open, the system is not evaluating the others.Summary: If one life event is open for enrollment, another life event is not being evaluated. Currently, my requirement is that if a subsequent life event is triggered, … -
how do I change perameters for Prepare Benefit Coverage Charge DataSummary: I need to update the year and billing period on the parameters for the billing process Content (please ensure you mask any confidential information): Version (i… -
Pet Care Plan not returning monthly employee contributionSummary: Customer want a drop down instead of separate tiles for employees to pick from the number of pets they want on the Pet Care Plan. Created the Coverage with a Fl…
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Person Change Life Event - Not trigger for certain casesSummary: We have a requirement where in the Global Transfer and Promotion life event should not trigger when there is no change in plan eligibility. Meaning even after t…
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Restrictions under Benefits Enrollment?I'm looking for more information / documentation on how to use the Restrictions section under the Enrollment train stop. I've searched both the Implementing and Using Be…
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Options chosen for Unrestricted Plan disappearing when creating another unrestricted life eventSummary: Hello, We have created an unrestricted life event on 13/8/23 and chosen an option. When we have created another life event on 14/8/23, the option chosen has bee…
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Insourcing Benefits Administration: For Plan Year 2026-2027 on Oracle Cloud BenefitsSummary: Discussion: Insourcing Employee Benefits to Oracle Cloud Benefits (Plan Year 2026–2027) Overview: For plan year 2026–2027, prepare to insource employee benefits… -
We need to populate the previous coverage end date as termination date plus 2 week payroll periodSummary: Hi Team, We have a requirement to populate the coverage end date as termination date + 2-week payroll period once an employee is terminated in the system. Examp…
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Enrollment summary giving wrong information.Summary: We do not maintain beneficiary information at our end and it is managed by third party. Employee is enrolled in spouse supplemental plan but instead of the spou…
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How to associate enrollment data to Temp id card pageSummary: How to associate enrollment data to Temp id card pageWe have done the steps but still can not able to associate the data to the card. We have used a fake Group …
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Intervening Life eventsSummary: Error message to stop intervening life events Content (please ensure you mask any confidential information): An employee has self reported Marriage life event o…
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Unable to delete a Beneficiary organization after the Benefits have been closedSummary: Content (required): One of the newly hired employees accidentally added a Beneficiary organization. He had elected his benefits but DID NOT chose this organizat…
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We need to remove rejection reason from benefit approvalsWe need to remove rejection reason from benefits approvals and add new one's. From where can we achieve this.
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Rate value based on the number of dependents enrolled.Good afternoon, community, I want to ask if there is a way to generate a rate in benefits that is calculated based on the number of dependents enrolled in a benefits opt…
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Enrollments are displaying the plans out of their hierarchical order in 25B RedwoodSummary: When looking at the enrollments for the employees, the first 14 benefit plans display in their proper order; however, the remaining benefit plans are out of ord…
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New ways to track Employee Wellness and TobaccoSummary: We currently use the built in tobacco field in Person Info and we built an EFF to track Wellness Flags. Both of which contribute to the deduction amounts from T… -
Future dated Unrestricted life event errors outSummary: Hi Team, We tried to add Unrestricted life event to employee as of 1.1.2026 and it throws the below error message. Content (please ensure you mask any confident…
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Benefits Module Configuration reportSummary: Benefits Module Configuration report Content (please ensure you mask any confidential information): We have Recruiting Configuration report that will display th…
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A benefits plan that employees can register, make changes, and cancel their registration at any timeHi, I'm using version 25c of Fusion and I'm trying to configure my benefits program to work as follows: Employees can register, make changes, and unregister at any time,… -
New Hire After Open enrollment should start on 2/1/2026 with his new hire event, showing 1/1/2026Summary: Employee hired on 11/24/2025 after Open enrollment, we have processed New Hire event and his coverage starts on 2/1/2026. We have closed new Hire event and star…
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Certification action item does not move to the completed status when the received date is enteredSummary: After approving the uploaded document, when a date is entered in the Received field the action item remains pending and still reflects a Suspended status. I cli…
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Facing issue BEN-990295 while creating a Person changes for Life EventSummary: When we are creating 2 person changes with same attribute but different Fast formula we are facing the below given error while saving. Content (please ensure yo…
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Is the dependent pending action items text editableIs it possible to edit the text before the employee name for pending action.
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Unable to Add or Edit Physicians ID (NP ID)Summary: Over 50 of our employees did not provide the NP ID when they enrolled. We are trying to add them but there is not edit button that allows Admin to update. Also,…