Benefits Configuration
Discussion List
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Age derived factory in eligibility profileSummary: Hi All, Could be a basic question. When we are using Age Derived factor in Eligibility profiles, do we need take care of anything. So there are no exceptions or… -
Benefit Alert: Open Enrollment Reminder AlertHello, On the Alert Composer page, there is an alert named 'Open Enrollment Reminder'. We have created a copy of it as per below screenshot. Then, we have modified the f…
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Rate Calculation based on Age of Spouse or PartnerInviting suggestions from Community Experts for below requirement and review on approaches tried so far: Rate Calculation = (User Inputted Coverage Amount/10,000)X(Age B… -
Taxable benefits in kind element issue for Employer ContributionSummary: Hi, We are implementing the Cloud Benefits for UK. We have a Taxable benefits in kind element6 which should be used for Employer Contribution. We are getting th…
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Auto enrollment in one plan based on another plan enrollmentSummary: We have a requirement where we need to ensure that when employee selects HDHP plan and option Employee Only, then employee should be automatically enrolled into…
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unable to evaluate life event from activity center but gets evaluated from ProcessSummary: Hi All, We are not able to evaluate Life Events for a Program from Benefits Activity centre and getting below error. But, when we run the 'Evaluate Life Event P…
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How to increase Rate of a Benefit plan based on completion of preventive examSummary: We have configured Medical Tobacco plan with 3 different option , If employee elects (Employee or Spouse agree to enroll and complete the Cessation Program - Op…
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How to associate ER rate of HSA plan if enrolled for Medical HDHP planSummary: We aim to link the employer contribution for the HSA Plan with the Medical HDHP plan. If a user has enrolled in the Medical HDHP plan, the business intends to p…
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Eliminate the actios to add, edit and delete contacts in Redwood Benefits pagesSummary: With the upgrade 25 B we were able to hide the add button for contacts from the "Before you enroll - Verify people you'd like to cover". But we still need to hi…
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How to restrict access to employee contact's National identifier in people to cover areaSummary: How to restrict access to employee contact's National identifier in people to cover are a under benefits enrollment using roles. Please let us know the data sec…
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New benefit plan not showing for Open Enrollment but shows for other Ben Admin eventsSummary: We have created a new plan for users to opt into during open enrollment except we cannot get it to show up. The plan shows when go in through a Ben Admin event …
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How do you hide the edit buttons on Name and National Identifier section on Benefits Contact page?Summary: We have a business requirement to restrict changes for contact record's name and national identifier. How do we hide the pencil icon under the Name and National…
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Benfits Rate recalculation when there is change in Fast Formula LogicFor Basic Employee Life Plan we are calculating Rate value based on FastFormula and the system is live but there is change in logic so how do we change it for exsisting …
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Is it possible to auto enroll to one plan with same coverage amount if already enrolled in another?I would like to understand if it is possible to auto enroll in one plan only if the employee has already enrolled in another plan. The plan coverage is updated by the em…
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Banner details not showing correctlyHello, I notice when I open the window for Open Enrollment the " Enroll Now" button doesn't change to Update Enrollment, is there something else I have to do to enable t… -
Redwood Benefits - rate display on enrollment tilesSummary: We are testing Redwood with the goal of going live with 25B. We have a $0 employee premium plan and the employer premium is appearing on the enrollment tile, wh… -
how to hide "Choose how you want to enroll" under self service benefit enrollmentSummary: Hi , we want to hide "Choose how you want to enroll" under "before you enroll" redwood self service benefit enrollment, if there any way to hide it. Content (pl…
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Benefits Hours not Reaching Payroll calcUse case: Annual Leave Purchase (salary sacrifice): employees elect hours in Benefits, payroll spreads recovery over 12 months Requirement: Employees enter hours in a Be… -
Benefits Alerts not triggering notification nor emailSummary: We are on 25C and have a requirement to notify employees when they have an enrollment window for any admin or self service life events. Once an emp reports a se…
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When updating new names in people to cover, the names are not updated in the plans.Why are the updated contacts in the benefits not appearing when trying to enroll in the plans. The contact details are available only during the next life event and not …
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How to hide Court Orders on the Overview section of the Benefits Summary page?Summary: The client would like to hide the Court Orders statistic on the Overview section of the Benefits Summary page, as it is not useful. Content (please ensure you m… -
Is it mandatory to have payroll id for retiree to have Benefits EnrollmentsSummary: Hi All, Is it manadatory for Retiree Employees to have Payroll ID. We have created retirees as EMployee Retiree.Active Payroll eligible.But they dont have Payro…
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Opportunity to customize the tile view of plan in enrollment flowSummary: When there are multiple Plan( Having Multiple Option ) Under same Plan type , The enrollment page looks very clumsy and difficult to read through . It is diffic…
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Redwood Benefits: Contingent WorkerSummary: Hi Team, Since CWK search is available only in Benefit Summary and this role is only applicable for Benefits Admin. I was just wondering what PRIV or Role we ca… -
27 CHECK DATES for benefits divisor - not 26 pay periods - how do you accomplish this?We will have 27 check dates in 2026 but only have 26 pay periods. [26 periods that start and end in 2026]. For Open enrollment we cannot get the system to use pay date f…
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Configuring plan dependency rulesSummary: Our goal is to use plan dependency rules to ensure appropriate HSA plan enrollments based on the chosen medical plan. The rule we've implemented in our test env…
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How to resolve the below mentioned error in Redwood.Summary: Hi Everyone, I have recently moved my configurations from one pod to another, but I can't see benefits relationships for any person. The benefits relationships …
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What is the DBI for Plan Coverage Start Date?Summary: I am unable to access Plan Coverage Start Date in Fast Formula. However unable to find right DBI and most DBIs are of Extracts. Content (required): How to acces… -
OTBI--Employee Benefits Enrollment by Age GroupSummary Quickly visualize your plan enrollment by age group. Modify your Benefits communications to impact enrollments by age group.Content This is part of a series of s… -
Redwood Benefits: CoverageHi, Can we add language when adding beneficiaries to indicate leave blank instead of adding 0% for a beneficiary that is not needed? Maybe within the blue box. “The tota…