Benefits Configuration
Discussion List
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Benefit relationship sync issueSummary: Hi Experts, we are noticing issue for few employees where record is terminated in the HR but benefit releationship shows as active and when we refresh it become… -
Examples for a 'Required Period of Enrollment' FormulaSummary: Looking for a 'Required Period of Enrollment' Fast Formula Content (please ensure you mask any confidential information): We are trying to determine how easy it…
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How to enforce court order de-enrollment?Is it possible to enforce the de enrollment during active court orders. ? The requirement is that when the benefits admin has updated any court orders, the employee elec…
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Voluntary Employee Life terming with Open EnrollmentSummary: I set up Open Enrollment and Voluntary Life to Default current same enrollment and rates. We have options from 10K - 500K in 10K increments, we have age bands. …
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Impact of not following Financial Year Period in Benefit configurationSummary: Hi All, Wanted to understand the recommendation and impact for not having Financial year period. For Mexico the Plan renewal is set to end of Nov. wanted to und…
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What dimensions or aspect ratio should we recommend for Benefits program imageSummary: What dimensions or aspect ratio should we recommend for Benefits program image and What file type and file size should the Benefit Program image be? Content (re… -
Life event picking 2025 rates instead of 2026Summary: Hi All, We have 2 life events one New hire during open applicable for new hires during open enrollment and one Open life event applicable to existing people. So…
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Lock of the mandatory enrollment period for the benefits planFor the client I’m assisting, we have a health plan scenario where employees must remain enrolled for a specific period before they can switch plans. However, during thi… -
Person change causes life event not triggering for TerminationsSummary: We have a "Person Change Causes Life Event" fast formula associated with our termination trigger with the below conditions. We have been seeing that it is not w…
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Dependent Eligibility Issue (Fast Formula)We created a Fast Formula to validate dependent eligibility: if a specific field in their registration is filled out, they are eligible; otherwise, they are not. However…
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Close Pending Action Item: Designate DependentSummary: Need to close Pending Action Item for Designate Dependent for a specific plan under specific Program. Issue Faced: Designate Dependent coming for Colleague Only…
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Error when backing out life eventSummary: Error when backing out life event Content (please ensure you mask any confidential information): The message is ORA-20001: The end date of the entry can't be ex…
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Error while backout the life eventSummary: Hi All, This is new implementation. The client has rates starting 11/1/2025. So, we have created Programs ,Plans as of 1/1/1951. But they want rates from 11/1/2…
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End the employee and child coverage when the employee age becomes 70Summary: Hi All, For one of the plans, the employee and the child should loose the coverage ,when employee reaches 70 years.Can anyone pls suggest how to acheive this re…
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Voluntary insurance Plan issue on birth life eventSummary: Hi Team, I need your help with an issue. We have a requirement that any enrollment above $200k requires proof of good health ($200k being the guaranteed amount)…
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Automatic Enrollment & Current enrollment prevents changeSummary For Aromatic enrollment and for the plans where Current enrollment prevents change, employees has no choice to change the options or coverage. Plans FYI only. Hi… -
Trigger benefit life events based on secondary assignmentsSummary: Client allows multiple assignments for employees. Total FTE of >= 0.5 are eligible for benefits. Employees with primary assignment of .4 gets an additional assi…
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New Hire during open life is not triggering for new hire during open enrollment windowSummary: We have open enrollment configured and running smoothly, but recently we are trying to understand a configuration done in past, where maybe a formula was modifi…
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Unable to hide 'Student status' under Benefits Administration>Benefits Service Center>Person InfoI am trying to hide the Student Status field under the person Info page. But, while trying to publish, the changes made in the extension rules are not reflecting. Any in…
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Accruals for Benefits PlansSummary: Hi Team, Client requested provision/accrual for pension plans in benefits. We didn't find any options in configurations to create accruals in benefits module. C…
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How do I get plan documents to display under View DetailsSummary: I added plan documents under the Plan Additional Configuration for HDHP and went to click View Details under the Medical section and I'm not seeing a link or a …
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Unable to see Document Types for Birth Certificates in Redwood BenefitsSummary: Only some people can see this, while others cannot in Redwood. However, non-redwood there are no restrictions. Content (please ensure you mask any confidential … -
Benefits Special Case: New Hire Start Date and Coverage Date is the sameHello Community, We have a special case where our New Hire Start Date is the same as his benefits Coverage Start Date, in other words his benefits starts the same day as… -
While running Reevaluate Designee Eligibility, all the plans are getting reenrolled.We are using the Loss of Eligibility (Age Out at 26) life event for dependents under the Medical plan. When the child ages out, all the plans are being de-enrolled, incl…
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Switching from PPO to HDHP or vice versa and receiving a spending account errorWhile configuring for OE, I noticed an issue when a user tries to switch from PPO to HDHP, for example. When enrolling in HDHP, I also change my Spending Account from HR…
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The Hide Annual Rate field was introduced in the additional configuration of benefits plans.In version 25C, the Hide Annual Rate field was introduced in the additional configuration of benefits plans. However, even after enabling this field, the rates are still… -
TIN Type and TIN Number is not visible in Benefits RedwoodHi, TIN Type and TIN Number fields is not visible when adding New Contact in People to Cover (Ben Admin side) and Before You Enroll (ESS side). Is there anything that we…
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Upload Benefits enrollment data to applicationSummary: Need an HSDL uploader to upload Individual Benefits enrollment data Content (please ensure you mask any confidential information): We currently have a few plans…
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Can you hide Program or Plan not in ProgramSummary: Is there a way to hide this field on the Enrollment Summary page? I didn't see anything specific in Visual Builder. Content (please ensure you mask any confiden…
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added Manually life event is not appearing in the Life Events dashboardWe have a Transfer life event that was added manually; however, it is not appearing in the summary section of the Life Events dashboard. Additionally, some other manuall…