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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Closed Dependent Age Out LE gets reopened after evaluating any other LE ex. Salary Change
We are facing one issue related to evaluating Depedent Age out LE.
Please follow below steps
- Add Dependent Age Out LE
2. Evaluate
3. Notice it is closed as on 1/30 under Potential LE.
4. Notice Enrollment window is opened. Now Close it.
5. Notice it is closed as on 1/30 in both Evaluated Life Events and Potential LE sections
6. Now add Salary Change Life Event as on 2/16
7. Evaluate this. Here is the issue. Salary change does not get evaluated. Instead it evaluates earlier Dependent Age Out LE (which was closed) and it gets reopened.
8. Dependent Age out reopened which was closed earlier.
9. In Potential LE – date reflects 2/16 against Dep. Age Out. Earlier its was 1/30 as per #5.
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