Benefits Service Center
Discussion List
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Benefits: Collapsing Life EventsSummary: Hello, We have a requirement which perhaps include the use of collapsing life events. Actually We have two programs. Program 1 - Company Car (People are enrolle… -
Benefits: Licensing & UsageSummary: We are specifically looking for any additional licensing that we must opt for and the usage of Benefits module Content (required): We have license for and are c…
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Need sample Fast formula code for the "Coverage Sequence Limit"Summary: Need sample Fast formula code for the "Coverage Sequence Limit" Content (required): Need sample Fast formula code for the "Coverage Sequence Limit" Version (inc…
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Can a rule be added to an item in a drop down list?Summary: Trying to determine if an item within a drop down list can be restricted so that only certain persons can see it? Content (required): We added Deceased Spouse/D…Steven B. Sykes 41 views 7 comments 0 points Most recent by Monica Vijayashanker-Support-Oracle Benefits -
How to hide catalog toolbar from the reportsSummary: We have benefits OTBI report and we have added the same as a tile in the navigator. When the user runs the report, its opens like below: We need to remove the b…
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Benefits: How to void potential life events in mass?Summary: Hello, Is there a way to void or delete these potential life events in mass? We want these 2 potential life events to be deleted in mass as every employee has t…
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Unable to close action item when life event is in closed statusSummary: We are trying to close the action item via Manage Action item process but unable to close as getting warning in log file No Life event found in started status f…
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Benefits: Benefit Tile not appearing in self-serviceSummary: Hello, we're moving setup from Dev to Test environment and with the custom employee role; In Me Tab, we cannot see benefits tile. We have reviewed this document…
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Benefits: How to remove annual amount for a specific program only?Summary: Hello, Our client wants to remove annual amount of a rate displayed on the enrollment page for a specific program only. We have created many programs but only f…
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Mass correct Original Enrollment DateSummary: we need to correct the Original Enrollment date for group of employees. Is there a way to bulk correct for employees with life events already closed and not dis…
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How to Terminate Dependents when employee is Terminated?Summary: Hi Experts, we have an issue with contacts being active after the employee is terminated, can I know how this can be tackled? basically, we are having issues wi…
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Deep Link for Benefits Pending Actions for AdminSummary: We are developing a report for Benefits Admin to pull the list of pending actions. Additionally, we are exploring option to add deep link for pending actions pa…
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Ideas for uploading documentation for Divorce, Loss of CoverageContent Any ideas on how to have the employees upload certification for Divorce and Loss of Coverage life events considering the severe (frustration speaking :( ) limita…
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Not able to process additional life events with an open Action Item that suspends enrollmentSummary: Infoblox has Voluntary Life - Employee and Voluntary Life - Spouse/Partner plans that require EOI for any increase in coverage amount. We have configured Benefi…
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Benefits: Cannot delete an Unrestricted Life Event that is in 'Added' StatusSummary: Hello, As a benefit specialist, we're unable to delete an unrestricted life event that's in Added Status. Refer to below screenshot. Can Someone advice on how t…
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Can we use Benefits Alert for life events except Open Enrolment?Summary: Business want employees to received Alert when there is pending actions for life events (not only open enrolment). Content (required): For life events like "Add…
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Benefits: The date of birth is later than the start date of the person recordSummary: Hello, We have added 'Expected Child' as a contact relationship in the list. This relationship allows a person to create a contact (Expected Child) and not spec…
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Benefits: With new unrestricted life event, existing options are uncheckedSummary: Hello, We're facing an issue with our unrestricted program. The issue is that the benefit specialist enrolls the employee in the unrestricted program with optio…
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1 prior coverage end date rule is not working as expectedSummary: For Promotion Life event, we have waiting period logic and coverage should start first of next month after waiting period ends. Coverage start date is working f…
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How to do Eligibility override when life event doesn't give enrollment opportunitySummary: We are not able to do eligibility override since life event status is in processed and closed status Content (required): we have configured a plan not in progra…
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Unrestricted Open for ConversionSummary: Can we use Unrestricted Open life event for Conversion? Content (required): Can we use 1 evaluated unrestricted open life event with 01/01/2014 date for convers…
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Benefits: Approved documents not showing in Certification section of Enrollment PageSummary: Hello, After the benefit specialist has approved a document, it should be visible under 'Certification' section. However, it is not displaying. Look at below sc…
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Is it possible to change the HSA amounts without opening a Life event?Summary: Hi Experts, we have a requirement to configure the Benefits setups to allow the changes in HSA amounts throughout the year without opening a Life event. can you…
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Benefits: How to set up Global Transfer Life Event in an Unrestricted Program?Summary: Hello, We have an unrestricted program named 'Fondation Chantecler'. We have a requirement that upon Global Transfer, the employee should have the same plan and…
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Fusion Benefits: Salary change life event to trigger based on Fast FormulaSummary: Hello, We have an unrestricted program named Fondation Chantecler. We're aware that we cannot add life events in an unrestricted program. We have a requirement …
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Benefits: Annual Amount going to element entries instead of monthly amountSummary: Hello, We have a program named Fondation Chantecler. (It's based on unrestricted enrollment). We have set the rates to Per-pay-period but on an employee's eleme…
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Benefits: Apart from open period, for other life events, annual amount is going to element entries.Summary: Hello, we’re having an issue concerning amount going to element entries. Please refer to attached document. Please advice on how for other life events, monthly …
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Benefits: How to show dependent plan only when a contact exists on People to cover page?Summary: Hello, We have a requirement to show a dependent plan only if the contact exists on the people to cover page. For example: Below screenshot is for an employee w…
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How to Auto close pending action items?Summary: Hi Experts, we have a requirement to Auto close the pending action items within some specified days, below is the explanation, can you please let me how can we …
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401k Catchup Enrollment to be enabled at start of year when Employees turns 50.Summary: Hi, We have a requirement - 401k Catchup Plan (Unrestricted) Enrollment to be enabled at start of year when Employees turns 50, currently we have used Derived F…