Benefits Service Center
Discussion List
-
Beneficiary elections are not continuing to new life eventSummary: We're facing an issue regarding action items related to benefit plans for Beneficiary. When an employee is enrolled to a benefit, action items are triggered as …vemuri Krishna Vinyasa-Oracle 50 views 6 comments 0 points Most recent by vemuri Krishna Vinyasa-Oracle Benefits -
Add Donation Plan to Annual EnrollmentSummary: We have a "Plan" that employees can contribute to - It is optional for an Employee Assistance/Donation Program. Is there a way to add this to Annual Open Enroll… -
What are we going to do if these error pops up upon evaluating life events in potential life events?Summary: Error The total elected coverage amount of 0 is below the minimum coverage amount allowed of 10 across these Medical plan types. (BEN-990892) Increase the elect…
-
Both Life Insurance Plans do not display in Change BeneficiariesSummary: I had the Change Beneficiaries tile created back when this feature first came out and it worked as it should. We have a Basic Life Plan and a Voluntary Life Pla… -
Age determination date based on list of life events and occurred dateSummary: Hello experts, We have a requirement to determine a person's age based on the conditions below: 1. If employee has been evaluated and enrolled in any of these l…
-
Automation of Open Enrollment on all employees.Summary: Hi Team, We have a requirement to Automation of Open Enrollment on all employees so that it automatically opens as of October 14th 2024 for all the employees ti…
-
Issue with Interim rule not working correctlySummary: Hi, We have a scenario where employee selects above 50k coverage , the plan should be suspended, and in the interim period the current coverage/rate continues t…
-
Benefit Start based on Adjusted Start Date instead of Hire Date for Old EmployeesInviting Inputs from Experts on Business Requirement where selected population of a firm can have benefit rules are expected to operate based on Adjusted Hire Date/Adjus…
-
Updating non worker benefit relationship to look at employee recordSummary: The initial Assign Benefit Relationship process was run, and was assigned to all person types. Issue: Person had benefit relationship assigned associating to no… -
Coverage calculation formula based on salary to process the life event for the suspended employeeHow to create a coverage calculation formula based on salary process the life event for the suspended employees In the Oracle doc Doc ID 2358927.1, Oracle stated that: B…
-
Beneficiary designation using HSDL is not working when Beneficiary percentage added for person selfSummary: Uploading Beneficiary designation using HSDL is not working when Beneficiary percentage added for self Content : We are trying to upload Benefits enrollment usi…
-
Disenrolling and end dating Pet Insurance PlanSummary: For the 2024 year the Pet Insurance Plan was not offered. For the new 2025 year it will also not be offered. After reading the 24C books on how to end date a pl… -
Dependent certificate - birth certificate is not showing up for approval to benefit administratorSummary: Hi, We have an issue where Birth certificate is not showing up as pending approval for benefit administrator even though the birth certificate is uploaded by th…
-
Is it possible to segment access to benefits plans by Benefits specialist?Actually, the customer need is the following: They need 2 users with the same role, but each one only need to view only specific progams in the Benefits Service Center F…
-
How to provide automatic checkout option for benefits plansFor benefits plans where we have several options (employee, employee+spouse etc) – is it possible to set the options up in a way that once one is ticked off, the other o…
-
Missing privilege to find people in My Dashboard - Benefits Service Center - Role issueSummary I'm looking for the privilege which grant access to search people in My Dashboard for the Benefits Service CenterContent Hello guys! I've created a custom role h… -
Configuring Plan Type Grouping display is check marked but does not display while enrollmentSummary: Configuring Plan Type Grouping display is check marked but does not display while enrollment after making every other plan under that Plan type unchecked for vi…
-
HSA Contribution Change IssueSummary: Hi Team, We have an employee who was trying to make a change to her HSA and when we evaluated the life event, her medical insurance dropped from her list of ben…
-
Add button is not available for Beneficiary Organizations /Personal InfoSummary: Add button is not available for Beneficiary Organizations /Personal Info We have enabled the Beneficiary Organization /Personal Info in Me=⇒Benefits=⇒Before you…
-
Disabling beneficiary setupSummary: We are disabling beneficiary setup in Oracle and will be managing that in our vendor site. Can you please let me know what steps are needed to disable beneficia…
-
How to provide enrolment access only for admin and not employee for few plansIs there any way to restrict employees access to benefit enrollments for few plans. The access to be only given for administrator for such plans. For other plans, the ac… -
Future dated benefit enrollment rates are not revised as per new rates.There is rate revision for few plans effective from 01-July-2024 .The rates are revised for persons who have existing enrollment correctly. But for persons whose enrollm…
-
How to update Original Enrollment date for multiple plansHow to update Original Enrollment date where data is already loaded for multiple plans. Multiple life events have been run, all data has been loaded including dependent …
-
After Extending Open Enrollment Window - Only Admin Should have accessSummary: After Extending Open Enrollment Window - Only Admin Should have access Content (please ensure you mask any confidential information): We have a requirement, whe…
-
Benefits Qualifying Life Events : Enabled Vs DisabledSummary: Qualifying Life Events : Enabled Vs Disabled Content (please ensure you mask any confidential information): Is there any Oracle Feature to make Qualifying Life …
-
Benefits: How to hide an option from employees but visible to the Benefit Specialist Only?Summary: Hello, We have a business requirement that a benefit option should be hidden from all employees but visible only to an administrator such as a Benefit Specialis…
-
System should ask for certification when the option is changedSummary: Hi, We have a requirement that when employee enrolls into the plan , option A first time , system should ask for 'Proof of external coverage'. At a later time, …
-
How Coverage can be continued when HSA option changes or downgrades from Family to Employee+SpouseSummary: When Employees enrollment option changes from Health Savings Account (selected with HDHP only) Family to Employee + Spouse upon child dependent attaining 26 yea…
-
How to Default HSA coverage amount for Loss of Dependent eligibilityWe have a requirement to align the HSA option with the Medical option. we have used a default enrollment formula to automatically drop the overage children. Incase of a …
-
Need to create dashboard in Benefits Evaluation and Reporting page for managing action itemsHi, Need help in creating dashboard in Evaluation and Reporting page for managing action items. Using this dashboard, we would like to manage the pending action item bas…