Benefits Service Center
Discussion List
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             Rehire within 30 days using Default Enrollment Formula - Not Designating DependentsHi, Hope you're doing well. We have a requirement to reinstate/default the employee into the previously enrolled plans, when the employee is Rehired within 30 days of Te… Rehire within 30 days using Default Enrollment Formula - Not Designating DependentsHi, Hope you're doing well. We have a requirement to reinstate/default the employee into the previously enrolled plans, when the employee is Rehired within 30 days of Te…
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             i am not able to see benefit relationship for pending workers, how do they meet this criteria?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… i am not able to see benefit relationship for pending workers, how do they meet this criteria?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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             Autocomplete rules for covered Dependents validation for planSummary: Hi All, We are currently in the implementation phase and have a specific requirement: When an employee elects a Medical Plan option (e.g., "Employee + Family" c… Autocomplete rules for covered Dependents validation for planSummary: Hi All, We are currently in the implementation phase and have a specific requirement: When an employee elects a Medical Plan option (e.g., "Employee + Family" c…
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             Display Benefit Plans Under Single Program SectionSummary: After a life event, if an employee is enrolled in a different plan, it currently appears under a separate section labeled with the program name. We would prefer… Display Benefit Plans Under Single Program SectionSummary: After a life event, if an employee is enrolled in a different plan, it currently appears under a separate section labeled with the program name. We would prefer…
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             Employee has retirement as of 6/30 and 7/1 non worker is present, and Want to add assignmentWe have scenario where Employee has retirement as of 6/30 and 7/1 non worker is present. Now wants to add the assignment before 6/30. So to do that we need to reverse th… Employee has retirement as of 6/30 and 7/1 non worker is present, and Want to add assignmentWe have scenario where Employee has retirement as of 6/30 and 7/1 non worker is present. Now wants to add the assignment before 6/30. So to do that we need to reverse th…
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             Design LOV to Fetch 50% of Amount Based on Employee Life Insurance PlansDisplay 50% of coverage values for voluntary spouse life based on voluntary employee salary amount. Ex: For Employee 1, salary is 100K then spouse should show that 50% c… Design LOV to Fetch 50% of Amount Based on Employee Life Insurance PlansDisplay 50% of coverage values for voluntary spouse life based on voluntary employee salary amount. Ex: For Employee 1, salary is 100K then spouse should show that 50% c…
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             Error while submittingSummary: Income Protection program has a formula for Grade P people, to start Benefits are 6months and for other grades, Benefits are effective first of next month. It i… Error while submittingSummary: Income Protection program has a formula for Grade P people, to start Benefits are 6months and for other grades, Benefits are effective first of next month. It i…
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             How to create a life event which will be auto-triggered when Payroll relationship will be changedHow to create a life event which will be auto-triggered when Payroll relationship of a person will be changed from Biweekly to weekly? How to create a life event which will be auto-triggered when Payroll relationship will be changedHow to create a life event which will be auto-triggered when Payroll relationship of a person will be changed from Biweekly to weekly?
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             Benefits information elementSummary: Hi, We would like to understand how to achieve the below requirement in benefits. Client Requirement: The client wants to store three values (Deduction ID, amou… Benefits information elementSummary: Hi, We would like to understand how to achieve the below requirement in benefits. Client Requirement: The client wants to store three values (Deduction ID, amou…
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             we need to hide Pending actions region under Redwood Benefits summary PageHello Team, We have a requirement to hide the Pending Actions region under the Redwood Benefits Summary page. We attempted to achieve this using VBS, but unfortunately, … we need to hide Pending actions region under Redwood Benefits summary PageHello Team, We have a requirement to hide the Pending Actions region under the Redwood Benefits Summary page. We attempted to achieve this using VBS, but unfortunately, …
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             Issue with Benefit Relationship LOV After Redwood TransitionHi Team, We have transitioned the Benefits module from Responsive UI to Redwood. Following this change, the Benefit Relationship is no longer appearing in the LOV (dropd…Vikas Kumar Thakur-Oracle 31 views 5 comments 0 points Most recent by Vikas Kumar Thakur-Oracle Benefits Issue with Benefit Relationship LOV After Redwood TransitionHi Team, We have transitioned the Benefits module from Responsive UI to Redwood. Following this change, the Benefit Relationship is no longer appearing in the LOV (dropd…Vikas Kumar Thakur-Oracle 31 views 5 comments 0 points Most recent by Vikas Kumar Thakur-Oracle Benefits
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             Assistance with Hiding Flex Credit Section (Benefits) in Redwood UI?Hi Team, Our benefits program was originally configured using Flex Credits. However, we no longer use it in that way. In the Responsive UI, we were able to personalize a… Assistance with Hiding Flex Credit Section (Benefits) in Redwood UI?Hi Team, Our benefits program was originally configured using Flex Credits. However, we no longer use it in that way. In the Responsive UI, we were able to personalize a…
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             Retro event backouts the future eventSummary: is this the expected functionality or new enhancement in benefits to backout the future event if we try to evaluate a life event in past date. Have not seen thi… Retro event backouts the future eventSummary: is this the expected functionality or new enhancement in benefits to backout the future event if we try to evaluate a life event in past date. Have not seen thi…
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             Oracle HMC Cloud benefits alerts for assigned life eventsSummary: Currently there are no alerts or notifications when a life event is assigned to employees through assignment changes actions like Bargaining unit change or New … Oracle HMC Cloud benefits alerts for assigned life eventsSummary: Currently there are no alerts or notifications when a life event is assigned to employees through assignment changes actions like Bargaining unit change or New …
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             Benefits: Employee cannot see his program enrollment on self-service pageSummary: Hello, We're facing an issue. The benefit specialist can see the employee's program enrollment on the benefits summary page. See below screenshot. However, when… Benefits: Employee cannot see his program enrollment on self-service pageSummary: Hello, We're facing an issue. The benefit specialist can see the employee's program enrollment on the benefits summary page. See below screenshot. However, when…
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             Should we run "Assign Default Benefit relationship" everyday when Intern to Employee ?Summary: Content (please ensure you mask any confidential information): We had this situation,where an Intern was converted to an Employee and since we had the Terminati… Should we run "Assign Default Benefit relationship" everyday when Intern to Employee ?Summary: Content (please ensure you mask any confidential information): We had this situation,where an Intern was converted to an Employee and since we had the Terminati…
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             How to configure only one Optout Waive coverage for all medical plansSummary: The current configuration for Optout waive coverage is that, we have created an Option called "Optout Waive Coverage" and this option is attached at the plan le… How to configure only one Optout Waive coverage for all medical plansSummary: The current configuration for Optout waive coverage is that, we have created an Option called "Optout Waive Coverage" and this option is attached at the plan le…
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             Is there a possibility of auto recalculating the HSA / FSA when an employee is on LOASummary: Requirement: If an employee takes a leave of absence and misses one or more payroll periods, can Oracle Benefits automatically adjust (recalculate and redistrib… Is there a possibility of auto recalculating the HSA / FSA when an employee is on LOASummary: Requirement: If an employee takes a leave of absence and misses one or more payroll periods, can Oracle Benefits automatically adjust (recalculate and redistrib…
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             Not able to delete charges and payments from Benefits Billing CenterSummary: There are partially paid charges and payments on Benefits Billing Center in Billing section but the user cannot delete this. Content (please ensure you mask any…Muzammil Aman Siddiqui-Oracle 21 views 5 comments 0 points Most recent by Monica Vijayashanker -Oracle Benefits Not able to delete charges and payments from Benefits Billing CenterSummary: There are partially paid charges and payments on Benefits Billing Center in Billing section but the user cannot delete this. Content (please ensure you mask any…Muzammil Aman Siddiqui-Oracle 21 views 5 comments 0 points Most recent by Monica Vijayashanker -Oracle Benefits
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             Help Us See Through Your Eyes: “Day in the Life” of a Benefits AdministratorWe’re working on improvements that aim to actually reflect how you work. But to do that, we need more than feature requests—we need context. We’d love to sit down with y… Help Us See Through Your Eyes: “Day in the Life” of a Benefits AdministratorWe’re working on improvements that aim to actually reflect how you work. But to do that, we need more than feature requests—we need context. We’d love to sit down with y…
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             How to clean out the required pending action itemWe have a requirement to clean up the pending action items labeled "Participant Requires Primary Care Physician." I attempted to clear these by running Manage Action Ite…Vinodhini Rajendran-Oracle 21 views 3 comments 0 points Most recent by Nagaraj Hunur-Oracle Benefits How to clean out the required pending action itemWe have a requirement to clean up the pending action items labeled "Participant Requires Primary Care Physician." I attempted to clear these by running Manage Action Ite…Vinodhini Rajendran-Oracle 21 views 3 comments 0 points Most recent by Nagaraj Hunur-Oracle Benefits
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             People with Detected Life Event not visible in Redwood Benefit SummarySummary: Hi, We have recently enabled benefit profile options for employee self-service and administrator. But in new redwood form, there is no filter to search people w… People with Detected Life Event not visible in Redwood Benefit SummarySummary: Hi, We have recently enabled benefit profile options for employee self-service and administrator. But in new redwood form, there is no filter to search people w…
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             HDHP - HSA - FSA using Plan Dependency/Mutually Exclusive RulesHi Experts, We have a business requirement where if the associate is electing HDHP plan, they will then need to enroll into either HSA or FSA and not both. Below is the … HDHP - HSA - FSA using Plan Dependency/Mutually Exclusive RulesHi Experts, We have a business requirement where if the associate is electing HDHP plan, they will then need to enroll into either HSA or FSA and not both. Below is the …
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             Rlogs are not triggering after 25B Updates in Benefits and Absence FormulasSummary: Rlog are not triggering as expected , it should be triggered as we use them regularly in all fast formula. Rlogs are working as expected in Time and Labor fast … Rlogs are not triggering after 25B Updates in Benefits and Absence FormulasSummary: Rlog are not triggering as expected , it should be triggered as we use them regularly in all fast formula. Rlogs are working as expected in Time and Labor fast …
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             25B:Enrollment screen on Benefits Activity center special Avatar with Plan type NameSummary: We are testing the Benefits Activity Center in 25B. After processing the life event when enrollment changes are performed, some special pic ( avatar) is appeari… 25B:Enrollment screen on Benefits Activity center special Avatar with Plan type NameSummary: We are testing the Benefits Activity Center in 25B. After processing the life event when enrollment changes are performed, some special pic ( avatar) is appeari…
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             Life event to drop only one planSummary: We have a life system. There have been changes to the eligibility recently. We are required to create and add a life event which, when processed drop only the S… Life event to drop only one planSummary: We have a life system. There have been changes to the eligibility recently. We are required to create and add a life event which, when processed drop only the S…
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             Child age out not detectedSummary: Child age out not detected Content (required): Child over the age of 24 should be ineligible. We created a dependent eligibility profile which uses a derived fa… Child age out not detectedSummary: Child age out not detected Content (required): Child over the age of 24 should be ineligible. We created a dependent eligibility profile which uses a derived fa…
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             Plan type grouping page composer customization is not available in Redwood PagesSummary: We are implementing a Benefits module across several countries, and as a result, we are cautiously using plan type grouping. Each benefit comes with numerous in… Plan type grouping page composer customization is not available in Redwood PagesSummary: We are implementing a Benefits module across several countries, and as a result, we are cautiously using plan type grouping. Each benefit comes with numerous in…
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             25A Admin cannot view employee benefits in Benefits Summary quick actionSummary: Dear Team, We have an issue there the admins cannot see employee benefit details in the "Benefit Summary" page (redwood). However using the Benefit Administrato… 25A Admin cannot view employee benefits in Benefits Summary quick actionSummary: Dear Team, We have an issue there the admins cannot see employee benefit details in the "Benefit Summary" page (redwood). However using the Benefit Administrato…
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             Child Age Out Life EventSummary: Automatically enrolled to all Benefit Plans with "Employee Option" after evaluating the Child Age Out LE Content (please ensure you mask any confidential inform… Child Age Out Life EventSummary: Automatically enrolled to all Benefit Plans with "Employee Option" after evaluating the Child Age Out LE Content (please ensure you mask any confidential inform…