Benefits Service Center
Discussion List
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HDHP - HSA - FSA using Plan Dependency/Mutually Exclusive RulesHi Experts, We have a business requirement where if the associate is electing HDHP plan, they will then need to enroll into either HSA or FSA and not both. Below is the … -
Rlogs are not triggering after 25B Updates in Benefits and Absence FormulasSummary: Rlog are not triggering as expected , it should be triggered as we use them regularly in all fast formula. Rlogs are working as expected in Time and Labor fast …
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25B:Enrollment screen on Benefits Activity center special Avatar with Plan type NameSummary: We are testing the Benefits Activity Center in 25B. After processing the life event when enrollment changes are performed, some special pic ( avatar) is appeari…
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Life event to drop only one planSummary: We have a life system. There have been changes to the eligibility recently. We are required to create and add a life event which, when processed drop only the S…
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Child age out not detectedSummary: Child age out not detected Content (required): Child over the age of 24 should be ineligible. We created a dependent eligibility profile which uses a derived fa… -
Plan type grouping page composer customization is not available in Redwood PagesSummary: We are implementing a Benefits module across several countries, and as a result, we are cautiously using plan type grouping. Each benefit comes with numerous in…
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25A Admin cannot view employee benefits in Benefits Summary quick actionSummary: Dear Team, We have an issue there the admins cannot see employee benefit details in the "Benefit Summary" page (redwood). However using the Benefit Administrato…
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Child Age Out Life EventSummary: Automatically enrolled to all Benefit Plans with "Employee Option" after evaluating the Child Age Out LE Content (please ensure you mask any confidential inform…
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403b implementation on Benefits platformHi Can anybody Share insights on the steps or standards or considerations required to create 403B plan under Benefits module.Vinay.M-Oracle 11 views 1 comment 0 points Most recent by Adam Gates-Oracle Payroll and Global Payroll Interface (GPI)
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Enrollment Certification Required FF for Short Term Disability PlanSummary: HI All, Is there any sample FF for below requirement, please proved. Thank you… FF for EOI Requirement for Short Term Disability Plan and different Options If E…
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Redwood 25B New Benefits Activity Center - how do I create and save "Searches"?Summary: Hi, we just turned on Redwood for Benefits with 25B in Prod. With the new Benefits Activity Center and many Filtering capabilities, can you tell me how to Creat…
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Relationship Start Date for New HireHello, I just wanted to ask if what date should be used for the relationship start date on a new hire for their People to Cover? Thank you in advance.
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Benefits Activity center not showing dependent SSNSummary: We are unable to make the Dependent SSN visible. The field is not available in VBS. Any workarounds or updates on when this will be enabled? Content (please ens… -
Cloud Benefits Billing Training GuideSummary This document describes how you can use Cloud Benefits Billing to create bill charges or apply payments to participants directly or in mass. Such participants mi… -
Redwood-Benefits Service Center/AdminSummary: Was the Benefits Service Center updated in 25A so that it should be accessible through Benefit Administration > Enrollment? Content (please ensure you mask any … -
Manage action item asking to upload a document mandatory- Ben Admin REDWOODSummary: The redwood page for Ben admin page is mandatorily asking to upload document for certification if the same has been set as configuration. Earlier this was asked…
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Redwood: Contact Number - How to display on "Before You Enroll" & Benefit Summary "Contacts" pagesSummary: HI, in Redwood, how do you display the Contact Number on the Ben Self-Service "Before You Enroll" page and the Ben Admin Benefits Summary' Contacts/Before you E…
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How to override benefit enrollment in redwoodWe are currently testing redwood benefit pages, and am unable to find how to override an enrollment. In responsive, we would click on the 3 dots beside the specific plan…
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Benefits - how to create and evaluate Benefits Adminstration event for 100 employeesI need to open 100 Benefits Administration events, how do I do that under evaluation and processing? Which options do I use? -
New hire life event is NOT getting triggered when a pending worker is converted to employeeNew hire life event is NOT getting triggered when a pending worker is converted to employee. The new hire life event data change has a simple FF which checks the action …
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Employee was not able to enroll into the Benefits from Employee Self Service PageSummary: Hello, We are using Seeded Employee role, but the employee was not able to "Enroll" into the Benefits from Employee Self Service Page. We can see that Enrollmen…
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Benefits ESS not enforcing dependent designation maxSummary: Employees are able to enroll more than one spouse in benefit plans and not receive error. The error is enforced and displayed on the benefit administrator side.…
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Trigger Life Event when Benefit Group is End DatedHi, I'm trying to trigger a life event when a specific Benefit Group is end-dated. I do see the seeded functionality provides Benefit Group table and End Date column for…
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Life Event is not triggering for Spouse but is triggering for ChildSummary: Two Life Events are configured: Add a Dependent Add a Partner In both LEs, same Table Name and Column Name is being called. Why is it triggering for Child and n…
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End Dating Unrestricted Benefits upon Termination Life EventSummary: Inviting suggestions from Oracle Experts on terminating employee benefits as tagged due to unrestricted enrollments, upon Employee's Termination Content (please…
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Error message with multiple PlansSummary Employee is eligible for HAS and LSA totaling up to 900, When we add a value of 600 for HAS and 450 for LSA, we are to only get message that the total elected co…
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Redwood Benefit Summary is not displaying all fields as RUI Benefit Dashboard .Summary: Redwood Benefit Summary is not displaying all fields as RUI Benefit Dashboard. Please suggest if any workaround we can achieve for this in Redwood Benefit Summa…
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How to close Mass/All EOI related pending itemsSummary: We have 1,177 EOIs in the system that we would like to close on 04/30/25 due to associates not completing them. Can you please let us know how we can close all …
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End date/Delete Dependents from Benefits ModuleSummary: We need to end dependents for an employee and we did the below steps, however getting the attached errors Created a Life event Evaluated Life event End dated th… -
How to change the Effective Start Date of a Life event in Oracle Benefits SetupIn Oracle Benefits setup (Edit Program Enrollment screen), need to change the Effective Start Date from 04/10/2025 to 01/01/1951 for the Life Event. Once the Life Event …