Benefits Service Center
Discussion List
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Option to modify Benefits Enrollment Landing PageContent While searching for Benefit Enrollment (Benefits > Enrollment), if an employee is terminated then we need to go to Advance Search and then modify the results acc… -
Fast formula to access a Payroll Element for the Coverage doesnt pick up the Element as requiredContent In our requirment,we need to add the 'Commission-US' element entries of the last 12 months and add it to Annual salary to calculate the Coverage for the Employee… -
ACA - line no 16 is not reflecting in Archive audit file after ACA overrideSummary ACA - line no 16 is not reflecting in Archive audit file after ACA overrideContent Hi, We are getting issue with ACA overrides. We loaded overrides bulk data for…
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'Loss Of Eligibility' Life event triggered. Need to understand how this life event will be triggeredSummary 'Loss Of Eligibility' Life event triggered. Need to understand how this life event will be triggeredContent Hi Experts, We have noticed that for few associates t…
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What would cause a life event which doesn't change Health coverage to drop a dependent?Summary What could be checked to see why a life event would keep the coverage tier but drop the dependents?Content I created a life event that allows two changes only - …
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Benefits RetrosSummary Getting Benefits retros during payroll that do not make senseContent I'm checking whether anybody has seen benefits retros happen during payrolls based on config… -
Need SQL in BI to get the Tobacco Use details of a participant/dependentSummary I am trying to get the tobacco use details of a participant/dependent by writing a BI QueryContent I was trying to get the tobacco use details of a participan/de…
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Meaning of ''When does this benefit group change start?'' in Benefit Group AreaSummary Clarification for field in Benefit Group areaContent Hi, I want to know the purpose of the field ''When does this benefit group change start?'' in Benefit Group … -
Approve/reject the Optional Life insurance based on the results from a third party vendorSummary Approve/reject the Optional Life insurance based on the results from a third party vendorContent According to the client,they will send the details of the Option…
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Mandatory Dependent SSN & New Born.Summary Dependent SSN mandatory.Content For New born dependents it would take 30 to 60 days to get the social security number, however we would like to make Dependent SS… -
Need help to know how to setup FSA without periodization ruleSummary How to deduct complete FSA amount only in the first pay checkContent Hi Experts, Can you guide us on how to configure this requirement? 1. We have a requirement …
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Need to calculate rate based on Spouse covered in another plan and Employee's Tobacco USageSummary Need to calculate rate based on Spouse covered in another plan and Employee's Tobacco USage in benefits.Content Hello, We have a requirement, that : If employee …
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The process couldn't complete the enrollments because an enrollment period wasn't found for the offeSummary The process couldn't complete the enrollments because an enrollment period wasn't found for the offering. (BEN-990167)Content Hi , We are already Live with Benef…
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Add Life Event Name to the employee Benefit Self Service enrollmentSummary Add Life Event Name to the employee Benefit Self Service enrollmentContent We are trying to add benefits life event name to the employee self service pages and B… -
Element Error while importing the Benefit Program in the target environmentSummary Getting element error for each of the plan rates while importing a Benefit ProgramContent SO after deleting all the values in the target,I tried to export and im…
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OTBI--Employee Benefits Enrollment by Age GroupSummary Quickly visualize your plan enrollment by age group. Modify your Benefits communications to impact enrollments by age group.Content This is part of a series of s… -
Benefits fast formula is returning same value despite not selecting the dependents for Medical PlanSummary Created a fast formula to force users to select the wife and atleast one child as dependent for 'employee+Family' but returns false positive for all casesContent…
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In Responsive UI, how are Benefits Admnistrators able to access the Enrollment Kit ReportSummary Enrollment Kit ReportContent When employees are not able to login to application to perform erollments, Benefits Administrators are needed to send the paper form… -
How to manage the element entry issues if an employee gets hired and adds his spouse detail on the sSummary Here,we are dealing with 2 life events 'New Hire' and 'Marriage' occuring on same day as the employee gets hired.Content I'm getting an element error when this h…
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Try to create benefits custom roleContent Hi All, I have a requirement, related to benefits roles where I want to create a custom job role, and in this job role I want to give view only access in enrollm… -
Looking for an Open Enrollment Report that displays employees that have completed or not completed eSummary Open Enrollment ReportsContent Hi, I am using the Open Enrollment Disclaimer report to identify employees that have completed their Open Enrollment but I'm wonde…
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Change option not plan still allows employees to enroll in other plansSummary Waive is set up as a plan and with Change option not plan, system is allowing employees to enrollContent We setup Waive as a plan. For Marriage, Birth or Divorce…
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New Hire after open enrollment period ends - How do you enroll them for the new year's benefits?Summary If the open enrollment period has ended and then you have a new hire how do you run an open enrollment event for a person so HSA can be elected?Content Our open …
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Store Pension Start Date in the systemSummary Store Pension Start Date in the system and it may be less than or greater than Hire dateContent Hi, We have employees whose pension start date '' Hire date and w…
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How to add Hover text for Field "What is the start date of this relationship?"Summary How to add Hover text for the field on ESS PageContent Hi Everyone, Requirement - Want to add the text box for the field "What is the start date of the relations… -
Is there a way to set-up an HSA so that the number of pay periods could be individually selected.Summary Can you set up an HSA so that the person can pick the number of pay periods they want the amount deducted.Content We have our HSA set up where the employee enter…
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Unable to End-Date Previous DependentSummary Remove the contact as a dependent or a beneficiary from all benefit plans before end dating. Contact your benefits administrator for assistance. (PER-1531463)Con… -
Auditing the benefit life event changes for an employee recordContent Hi all, What would be the best way to audit someone voiding / closing / adding life events to an employees record in the new RUX? We've had a couple strange thin…
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Documents Waiting to Be ApprovedSummary Enrollment Dashboard showing People with Documents Waiting to Be ApprovedContent In my Enrollment Dashboard, People With documents waiting to be approved shows t…
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Plan that was set to inactive for upcoming year is still showing in Benefit summary .How do we end dSummary Old Plan in Benefit program was inactivated with session effective date 01/01/2021 ,but it still appears in Benefit summary pageContent Hello All, We have a new …