Benefits Service Center
Discussion List
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After Upgrade to 25 B Administrator Functionalities are missingSummary: We are recently upgraded to 25B and after the upgrade some of the functionality like Viewing the Action Items are missing. Navigation Benefits Administration ⇒B… -
Why is it called my contact instead of People to Cover? and Why Trust is Separated?Summary: Before you Enroll in Classic UI: once open, there will be 'People to Cover' and 'Trust'. After enabling Redwood under Quick Actions, the 'People to Cover' secti… -
Configuration Life event without enrollment opportunitiesSummary: Hi Expert, we have an updated rates this June, but we are facing challenging to reflect the new rates to the processed LE. Since there's no way to reflect the n…
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Significance of Benefits offered conditionallyWe have a field called "Benefits Offered Conditionally" at the contacts page. Please let us know the impact of this field and where do we use this information.
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How do you rename a PlanSummary: We have a requirement to change the name of our current plans, effective for open enrollment. Aside from Plan Name and fast formulas, where else do you need to …
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not able to see national identifier section in redwood page for contactSummary: Hi All, We are in 25B and don't see national identifier section to add social security number for contacts in People to Cover and Before you enroll page. Also, …
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Can we configure Benefits Activity Centre filtersSummary: Benefits Activity Centre has a large number of Filters available OOTB - the business have asked if we can remove a number of the Filters as they are irrelevant …
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Rehire within 30 days using Default Enrollment Formula - Not Designating DependentsHi, Hope you're doing well. We have a requirement to reinstate/default the employee into the previously enrolled plans, when the employee is Rehired within 30 days of Te…
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i am not able to see benefit relationship for pending workers, how do they meet this criteria?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Autocomplete rules for covered Dependents validation for planSummary: Hi All, We are currently in the implementation phase and have a specific requirement: When an employee elects a Medical Plan option (e.g., "Employee + Family" c…
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Display Benefit Plans Under Single Program SectionSummary: After a life event, if an employee is enrolled in a different plan, it currently appears under a separate section labeled with the program name. We would prefer…
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Employee has retirement as of 6/30 and 7/1 non worker is present, and Want to add assignmentWe have scenario where Employee has retirement as of 6/30 and 7/1 non worker is present. Now wants to add the assignment before 6/30. So to do that we need to reverse th… -
Benefits Relationship is blank after 25b updateSummary: Prior to the 25b update, all employees had the correct assigned Benefits Relationship. However post 25b update, it is now blank for all employees and we cannot …Nabil Ilyas-Oracle 233 views 11 comments 0 points Most recent by Monica Vijayashanker -Oracle Benefits
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Design LOV to Fetch 50% of Amount Based on Employee Life Insurance PlansDisplay 50% of coverage values for voluntary spouse life based on voluntary employee salary amount. Ex: For Employee 1, salary is 100K then spouse should show that 50% c…
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Error while submittingSummary: Income Protection program has a formula for Grade P people, to start Benefits are 6months and for other grades, Benefits are effective first of next month. It i…
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How to create a life event which will be auto-triggered when Payroll relationship will be changedHow to create a life event which will be auto-triggered when Payroll relationship of a person will be changed from Biweekly to weekly? -
Benefits information elementSummary: Hi, We would like to understand how to achieve the below requirement in benefits. Client Requirement: The client wants to store three values (Deduction ID, amou…
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we need to hide Pending actions region under Redwood Benefits summary PageHello Team, We have a requirement to hide the Pending Actions region under the Redwood Benefits Summary page. We attempted to achieve this using VBS, but unfortunately, …
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Issue with Benefit Relationship LOV After Redwood TransitionHi Team, We have transitioned the Benefits module from Responsive UI to Redwood. Following this change, the Benefit Relationship is no longer appearing in the LOV (dropd…Vikas Kumar Thakur-Oracle 33 views 5 comments 0 points Most recent by Vikas Kumar Thakur-Oracle Benefits -
Assistance with Hiding Flex Credit Section (Benefits) in Redwood UI?Hi Team, Our benefits program was originally configured using Flex Credits. However, we no longer use it in that way. In the Responsive UI, we were able to personalize a…
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Retro event backouts the future eventSummary: is this the expected functionality or new enhancement in benefits to backout the future event if we try to evaluate a life event in past date. Have not seen thi…
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Oracle HMC Cloud benefits alerts for assigned life eventsSummary: Currently there are no alerts or notifications when a life event is assigned to employees through assignment changes actions like Bargaining unit change or New …
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Benefits: Employee cannot see his program enrollment on self-service pageSummary: Hello, We're facing an issue. The benefit specialist can see the employee's program enrollment on the benefits summary page. See below screenshot. However, when…
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Should we run "Assign Default Benefit relationship" everyday when Intern to Employee ?Summary: Content (please ensure you mask any confidential information): We had this situation,where an Intern was converted to an Employee and since we had the Terminati…
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How to configure only one Optout Waive coverage for all medical plansSummary: The current configuration for Optout waive coverage is that, we have created an Option called "Optout Waive Coverage" and this option is attached at the plan le…
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Is there a possibility of auto recalculating the HSA / FSA when an employee is on LOASummary: Requirement: If an employee takes a leave of absence and misses one or more payroll periods, can Oracle Benefits automatically adjust (recalculate and redistrib…
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Not able to delete charges and payments from Benefits Billing CenterSummary: There are partially paid charges and payments on Benefits Billing Center in Billing section but the user cannot delete this. Content (please ensure you mask any…Muzammil Aman Siddiqui-Oracle 21 views 5 comments 0 points Most recent by Monica Vijayashanker -Oracle Benefits
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Help Us See Through Your Eyes: “Day in the Life” of a Benefits AdministratorWe’re working on improvements that aim to actually reflect how you work. But to do that, we need more than feature requests—we need context. We’d love to sit down with y… -
How to clean out the required pending action itemWe have a requirement to clean up the pending action items labeled "Participant Requires Primary Care Physician." I attempted to clear these by running Manage Action Ite…Vinodhini Rajendran-Oracle 22 views 3 comments 0 points Most recent by Nagaraj Hunur-Oracle Benefits
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People with Detected Life Event not visible in Redwood Benefit SummarySummary: Hi, We have recently enabled benefit profile options for employee self-service and administrator. But in new redwood form, there is no filter to search people w…