Benefits Service Center
Discussion List
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Enterable Rate Values Randomly Will Not Pass Validation When in Reality Validation Meets Rules SetSummary: Requirement is for admins to make an enterable rate value, but when values are entered, the validation rules say it is not valid and the value is within the val… -
Benefits Activity Center Redwood experience was not supposed to be enabledSummary: We would like to understand why the new Benefits Activity Center Redwood experience was enabled when, according to the Oracle documentation that was provided in… -
How to configure "PAYER ID" in Benefits configurationHello, We have a requirement in regards to "PAYER ID" configuration on the benefits configuration. Each plan carrier has unique id. Does any have setup in benefits that …
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Need to setup rate start date to after 12 month for new hires in Disability planWe have a requirement wherein the rate and coverage for disability plans should start after 12 months for new hires. We have create the formula for this calculation and …
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Need help to fetch benefit balances in Rate periodization fast formula.Summary: Could anyone please let me know how to fetch benefit balances in Rate periodization fast formula. Content (please ensure you mask any confidential information):…
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Enrollment opportunity not available in Ben Admin Redwood PageSummary: Enrollment opportunity is not available for a benefit which is "Not in Program" on Evaluating Unrestricted Life event. We are also seeing an error message on th…
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Benefits Relationship dropdown issue on Benefits Summary page after 25B updateSummary: I am unable to see the assigned benefits relationship for employees in the Benefits Summary page after 25B update. Could you please advise what roles are needed… -
25B Specialist - remove Benefit balance et group privilegeSummary: Dear Team, We have an issue with the Benefits Specialist role . We are trying to remove the Person Benefit Balance and Person Benefit Group actions by role. We … -
After Upgrade to 25 B Administrator Functionalities are missingSummary: We are recently upgraded to 25B and after the upgrade some of the functionality like Viewing the Action Items are missing. Navigation Benefits Administration ⇒B…
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Why is it called my contact instead of People to Cover? and Why Trust is Separated?Summary: Before you Enroll in Classic UI: once open, there will be 'People to Cover' and 'Trust'. After enabling Redwood under Quick Actions, the 'People to Cover' secti… -
Configuration Life event without enrollment opportunitiesSummary: Hi Expert, we have an updated rates this June, but we are facing challenging to reflect the new rates to the processed LE. Since there's no way to reflect the n…
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How do you rename a PlanSummary: We have a requirement to change the name of our current plans, effective for open enrollment. Aside from Plan Name and fast formulas, where else do you need to …
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not able to see national identifier section in redwood page for contactSummary: Hi All, We are in 25B and don't see national identifier section to add social security number for contacts in People to Cover and Before you enroll page. Also, …
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Can we configure Benefits Activity Centre filtersSummary: Benefits Activity Centre has a large number of Filters available OOTB - the business have asked if we can remove a number of the Filters as they are irrelevant …
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Rehire within 30 days using Default Enrollment Formula - Not Designating DependentsHi, Hope you're doing well. We have a requirement to reinstate/default the employee into the previously enrolled plans, when the employee is Rehired within 30 days of Te…
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i am not able to see benefit relationship for pending workers, how do they meet this criteria?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Autocomplete rules for covered Dependents validation for planSummary: Hi All, We are currently in the implementation phase and have a specific requirement: When an employee elects a Medical Plan option (e.g., "Employee + Family" c…
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Display Benefit Plans Under Single Program SectionSummary: After a life event, if an employee is enrolled in a different plan, it currently appears under a separate section labeled with the program name. We would prefer…
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Employee has retirement as of 6/30 and 7/1 non worker is present, and Want to add assignmentWe have scenario where Employee has retirement as of 6/30 and 7/1 non worker is present. Now wants to add the assignment before 6/30. So to do that we need to reverse th… -
Design LOV to Fetch 50% of Amount Based on Employee Life Insurance PlansDisplay 50% of coverage values for voluntary spouse life based on voluntary employee salary amount. Ex: For Employee 1, salary is 100K then spouse should show that 50% c…
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Error while submittingSummary: Income Protection program has a formula for Grade P people, to start Benefits are 6months and for other grades, Benefits are effective first of next month. It i…
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How to create a life event which will be auto-triggered when Payroll relationship will be changedHow to create a life event which will be auto-triggered when Payroll relationship of a person will be changed from Biweekly to weekly? -
Benefits information elementSummary: Hi, We would like to understand how to achieve the below requirement in benefits. Client Requirement: The client wants to store three values (Deduction ID, amou…
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we need to hide Pending actions region under Redwood Benefits summary PageHello Team, We have a requirement to hide the Pending Actions region under the Redwood Benefits Summary page. We attempted to achieve this using VBS, but unfortunately, …
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Issue with Benefit Relationship LOV After Redwood TransitionHi Team, We have transitioned the Benefits module from Responsive UI to Redwood. Following this change, the Benefit Relationship is no longer appearing in the LOV (dropd…Vikas Kumar Thakur-Oracle 36 views 5 comments 0 points Most recent by Vikas Kumar Thakur-Oracle Benefits -
Assistance with Hiding Flex Credit Section (Benefits) in Redwood UI?Hi Team, Our benefits program was originally configured using Flex Credits. However, we no longer use it in that way. In the Responsive UI, we were able to personalize a…
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Retro event backouts the future eventSummary: is this the expected functionality or new enhancement in benefits to backout the future event if we try to evaluate a life event in past date. Have not seen thi…
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Oracle HMC Cloud benefits alerts for assigned life eventsSummary: Currently there are no alerts or notifications when a life event is assigned to employees through assignment changes actions like Bargaining unit change or New …
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Benefits: Employee cannot see his program enrollment on self-service pageSummary: Hello, We're facing an issue. The benefit specialist can see the employee's program enrollment on the benefits summary page. See below screenshot. However, when…
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Should we run "Assign Default Benefit relationship" everyday when Intern to Employee ?Summary: Content (please ensure you mask any confidential information): We had this situation,where an Intern was converted to an Employee and since we had the Terminati…