Benefits Service Center
Discussion List
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             403b implementation on Benefits platformHi Can anybody Share insights on the steps or standards or considerations required to create 403B plan under Benefits module.Vinay.M-Oracle 11 views 1 comment 0 points Most recent by Adam Gates-Oracle Payroll and Global Payroll Interface (GPI) 403b implementation on Benefits platformHi Can anybody Share insights on the steps or standards or considerations required to create 403B plan under Benefits module.Vinay.M-Oracle 11 views 1 comment 0 points Most recent by Adam Gates-Oracle Payroll and Global Payroll Interface (GPI)
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             Enrollment Certification Required FF for Short Term Disability PlanSummary: HI All, Is there any sample FF for below requirement, please proved. Thank you… FF for EOI Requirement for Short Term Disability Plan and different Options If E… Enrollment Certification Required FF for Short Term Disability PlanSummary: HI All, Is there any sample FF for below requirement, please proved. Thank you… FF for EOI Requirement for Short Term Disability Plan and different Options If E…
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             Redwood 25B New Benefits Activity Center - how do I create and save "Searches"?Summary: Hi, we just turned on Redwood for Benefits with 25B in Prod. With the new Benefits Activity Center and many Filtering capabilities, can you tell me how to Creat… Redwood 25B New Benefits Activity Center - how do I create and save "Searches"?Summary: Hi, we just turned on Redwood for Benefits with 25B in Prod. With the new Benefits Activity Center and many Filtering capabilities, can you tell me how to Creat…
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             Relationship Start Date for New HireHello, I just wanted to ask if what date should be used for the relationship start date on a new hire for their People to Cover? Thank you in advance. Relationship Start Date for New HireHello, I just wanted to ask if what date should be used for the relationship start date on a new hire for their People to Cover? Thank you in advance.
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             Benefits Activity center not showing dependent SSNSummary: We are unable to make the Dependent SSN visible. The field is not available in VBS. Any workarounds or updates on when this will be enabled? Content (please ens… Benefits Activity center not showing dependent SSNSummary: We are unable to make the Dependent SSN visible. The field is not available in VBS. Any workarounds or updates on when this will be enabled? Content (please ens…
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             Cloud Benefits Billing Training GuideSummary This document describes how you can use Cloud Benefits Billing to create bill charges or apply payments to participants directly or in mass. Such participants mi… Cloud Benefits Billing Training GuideSummary This document describes how you can use Cloud Benefits Billing to create bill charges or apply payments to participants directly or in mass. Such participants mi…
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             Redwood-Benefits Service Center/AdminSummary: Was the Benefits Service Center updated in 25A so that it should be accessible through Benefit Administration > Enrollment? Content (please ensure you mask any … Redwood-Benefits Service Center/AdminSummary: Was the Benefits Service Center updated in 25A so that it should be accessible through Benefit Administration > Enrollment? Content (please ensure you mask any …
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             Manage action item asking to upload a document mandatory- Ben Admin REDWOODSummary: The redwood page for Ben admin page is mandatorily asking to upload document for certification if the same has been set as configuration. Earlier this was asked… Manage action item asking to upload a document mandatory- Ben Admin REDWOODSummary: The redwood page for Ben admin page is mandatorily asking to upload document for certification if the same has been set as configuration. Earlier this was asked…
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             Redwood: Contact Number - How to display on "Before You Enroll" & Benefit Summary "Contacts" pagesSummary: HI, in Redwood, how do you display the Contact Number on the Ben Self-Service "Before You Enroll" page and the Ben Admin Benefits Summary' Contacts/Before you E… Redwood: Contact Number - How to display on "Before You Enroll" & Benefit Summary "Contacts" pagesSummary: HI, in Redwood, how do you display the Contact Number on the Ben Self-Service "Before You Enroll" page and the Ben Admin Benefits Summary' Contacts/Before you E…
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             How to override benefit enrollment in redwoodWe are currently testing redwood benefit pages, and am unable to find how to override an enrollment. In responsive, we would click on the 3 dots beside the specific plan… How to override benefit enrollment in redwoodWe are currently testing redwood benefit pages, and am unable to find how to override an enrollment. In responsive, we would click on the 3 dots beside the specific plan…
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             Benefits - how to create and evaluate Benefits Adminstration event for 100 employeesI need to open 100 Benefits Administration events, how do I do that under evaluation and processing? Which options do I use? Benefits - how to create and evaluate Benefits Adminstration event for 100 employeesI need to open 100 Benefits Administration events, how do I do that under evaluation and processing? Which options do I use?
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             New hire life event is NOT getting triggered when a pending worker is converted to employeeNew hire life event is NOT getting triggered when a pending worker is converted to employee. The new hire life event data change has a simple FF which checks the action … New hire life event is NOT getting triggered when a pending worker is converted to employeeNew hire life event is NOT getting triggered when a pending worker is converted to employee. The new hire life event data change has a simple FF which checks the action …
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             Employee was not able to enroll into the Benefits from Employee Self Service PageSummary: Hello, We are using Seeded Employee role, but the employee was not able to "Enroll" into the Benefits from Employee Self Service Page. We can see that Enrollmen… Employee was not able to enroll into the Benefits from Employee Self Service PageSummary: Hello, We are using Seeded Employee role, but the employee was not able to "Enroll" into the Benefits from Employee Self Service Page. We can see that Enrollmen…
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             Benefits ESS not enforcing dependent designation maxSummary: Employees are able to enroll more than one spouse in benefit plans and not receive error. The error is enforced and displayed on the benefit administrator side.… Benefits ESS not enforcing dependent designation maxSummary: Employees are able to enroll more than one spouse in benefit plans and not receive error. The error is enforced and displayed on the benefit administrator side.…
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             Trigger Life Event when Benefit Group is End DatedHi, I'm trying to trigger a life event when a specific Benefit Group is end-dated. I do see the seeded functionality provides Benefit Group table and End Date column for… Trigger Life Event when Benefit Group is End DatedHi, I'm trying to trigger a life event when a specific Benefit Group is end-dated. I do see the seeded functionality provides Benefit Group table and End Date column for…
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             Life Event is not triggering for Spouse but is triggering for ChildSummary: Two Life Events are configured: Add a Dependent Add a Partner In both LEs, same Table Name and Column Name is being called. Why is it triggering for Child and n… Life Event is not triggering for Spouse but is triggering for ChildSummary: Two Life Events are configured: Add a Dependent Add a Partner In both LEs, same Table Name and Column Name is being called. Why is it triggering for Child and n…
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             End Dating Unrestricted Benefits upon Termination Life EventSummary: Inviting suggestions from Oracle Experts on terminating employee benefits as tagged due to unrestricted enrollments, upon Employee's Termination Content (please… End Dating Unrestricted Benefits upon Termination Life EventSummary: Inviting suggestions from Oracle Experts on terminating employee benefits as tagged due to unrestricted enrollments, upon Employee's Termination Content (please…
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             Error message with multiple PlansSummary Employee is eligible for HAS and LSA totaling up to 900, When we add a value of 600 for HAS and 450 for LSA, we are to only get message that the total elected co… Error message with multiple PlansSummary Employee is eligible for HAS and LSA totaling up to 900, When we add a value of 600 for HAS and 450 for LSA, we are to only get message that the total elected co…
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             Redwood Benefit Summary is not displaying all fields as RUI Benefit Dashboard .Summary: Redwood Benefit Summary is not displaying all fields as RUI Benefit Dashboard. Please suggest if any workaround we can achieve for this in Redwood Benefit Summa… Redwood Benefit Summary is not displaying all fields as RUI Benefit Dashboard .Summary: Redwood Benefit Summary is not displaying all fields as RUI Benefit Dashboard. Please suggest if any workaround we can achieve for this in Redwood Benefit Summa…
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             How to close Mass/All EOI related pending itemsSummary: We have 1,177 EOIs in the system that we would like to close on 04/30/25 due to associates not completing them. Can you please let us know how we can close all … How to close Mass/All EOI related pending itemsSummary: We have 1,177 EOIs in the system that we would like to close on 04/30/25 due to associates not completing them. Can you please let us know how we can close all …
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             End date/Delete Dependents from Benefits ModuleSummary: We need to end dependents for an employee and we did the below steps, however getting the attached errors Created a Life event Evaluated Life event End dated th… End date/Delete Dependents from Benefits ModuleSummary: We need to end dependents for an employee and we did the below steps, however getting the attached errors Created a Life event Evaluated Life event End dated th…
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             How to change the Effective Start Date of a Life event in Oracle Benefits SetupIn Oracle Benefits setup (Edit Program Enrollment screen), need to change the Effective Start Date from 04/10/2025 to 01/01/1951 for the Life Event. Once the Life Event … How to change the Effective Start Date of a Life event in Oracle Benefits SetupIn Oracle Benefits setup (Edit Program Enrollment screen), need to change the Effective Start Date from 04/10/2025 to 01/01/1951 for the Life Event. Once the Life Event …
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             Can't designate this person as a beneficiaryHello, We can't evaluate Salary Change Life event due to an error which is "You can't designate this person as a beneficiary. The relationship with the participant is . … Can't designate this person as a beneficiaryHello, We can't evaluate Salary Change Life event due to an error which is "You can't designate this person as a beneficiary. The relationship with the participant is . …
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             Coverage Reinstatement Set Up For Rehire Within 30 DaysSummary: Need to reinstate the coverage in the same plan types, plan, option along with dependents enrolled at the time of termination for someone rehired within 30 days… Coverage Reinstatement Set Up For Rehire Within 30 DaysSummary: Need to reinstate the coverage in the same plan types, plan, option along with dependents enrolled at the time of termination for someone rehired within 30 days…
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             25A - How to enable redwood UI pages for HCM Benefits and PayrollSummary: 25A - How to enable redwood UI pages for HCM Benefits and Payroll Content (please ensure you mask any confidential information): Version (include the version yo… 25A - How to enable redwood UI pages for HCM Benefits and PayrollSummary: 25A - How to enable redwood UI pages for HCM Benefits and Payroll Content (please ensure you mask any confidential information): Version (include the version yo…
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             We need to copy a plan to create a new planWe have a requirement to create a new plan which is the copy of an existing plan only the name is changing. How can we achieve this without manually copying the plan. Is… We need to copy a plan to create a new planWe have a requirement to create a new plan which is the copy of an existing plan only the name is changing. How can we achieve this without manually copying the plan. Is…
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             process to sync dependents that we add as an employee to the enrollmentsWhen we add the dependents as part of our enrollments sometimes those dependents do not reflect on the enrollment window. Is there any process we can run to sync the dep… process to sync dependents that we add as an employee to the enrollmentsWhen we add the dependents as part of our enrollments sometimes those dependents do not reflect on the enrollment window. Is there any process we can run to sync the dep…
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             Benefits plans displays twice in Enrollments after evaluating Life EventWe are facing an issue described below. Evaluated Dependent Age Out LE ( or any LE) and Closed. ( Refer 4th screen shot). Evaluated Salary Change LE and Closed ( Refer 4… Benefits plans displays twice in Enrollments after evaluating Life EventWe are facing an issue described below. Evaluated Dependent Age Out LE ( or any LE) and Closed. ( Refer 4th screen shot). Evaluated Salary Change LE and Closed ( Refer 4…
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             Benefits Plan is not showing up in the enrollment window even after the Eligiblity is satisfied.Summary: After running the process 'Evaluate Life Event Participation' for person and program for a plan the system gave message 'The person is eligible to participate a… Benefits Plan is not showing up in the enrollment window even after the Eligiblity is satisfied.Summary: After running the process 'Evaluate Life Event Participation' for person and program for a plan the system gave message 'The person is eligible to participate a…
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             benefits modification historySummary: Our Benefits team on the business side often modifies a person's record to drop or add coverage. This ends up adding a retro entry lined up to process on payrol… benefits modification historySummary: Our Benefits team on the business side often modifies a person's record to drop or add coverage. This ends up adding a retro entry lined up to process on payrol…