Benefits Service Center
Discussion List
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End Dating Unrestricted Benefits upon Termination Life EventSummary: Inviting suggestions from Oracle Experts on terminating employee benefits as tagged due to unrestricted enrollments, upon Employee's Termination Content (please… -
Error message with multiple PlansSummary Employee is eligible for HAS and LSA totaling up to 900, When we add a value of 600 for HAS and 450 for LSA, we are to only get message that the total elected co… -
Redwood Benefit Summary is not displaying all fields as RUI Benefit Dashboard .Summary: Redwood Benefit Summary is not displaying all fields as RUI Benefit Dashboard. Please suggest if any workaround we can achieve for this in Redwood Benefit Summa…
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How to close Mass/All EOI related pending itemsSummary: We have 1,177 EOIs in the system that we would like to close on 04/30/25 due to associates not completing them. Can you please let us know how we can close all …
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End date/Delete Dependents from Benefits ModuleSummary: We need to end dependents for an employee and we did the below steps, however getting the attached errors Created a Life event Evaluated Life event End dated th… -
How to change the Effective Start Date of a Life event in Oracle Benefits SetupIn Oracle Benefits setup (Edit Program Enrollment screen), need to change the Effective Start Date from 04/10/2025 to 01/01/1951 for the Life Event. Once the Life Event …
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Can't designate this person as a beneficiaryHello, We can't evaluate Salary Change Life event due to an error which is "You can't designate this person as a beneficiary. The relationship with the participant is . …
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Coverage Reinstatement Set Up For Rehire Within 30 DaysSummary: Need to reinstate the coverage in the same plan types, plan, option along with dependents enrolled at the time of termination for someone rehired within 30 days…
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25A - How to enable redwood UI pages for HCM Benefits and PayrollSummary: 25A - How to enable redwood UI pages for HCM Benefits and Payroll Content (please ensure you mask any confidential information): Version (include the version yo…
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We need to copy a plan to create a new planWe have a requirement to create a new plan which is the copy of an existing plan only the name is changing. How can we achieve this without manually copying the plan. Is…
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process to sync dependents that we add as an employee to the enrollmentsWhen we add the dependents as part of our enrollments sometimes those dependents do not reflect on the enrollment window. Is there any process we can run to sync the dep…
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Benefits plans displays twice in Enrollments after evaluating Life EventWe are facing an issue described below. Evaluated Dependent Age Out LE ( or any LE) and Closed. ( Refer 4th screen shot). Evaluated Salary Change LE and Closed ( Refer 4…
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Benefits Plan is not showing up in the enrollment window even after the Eligiblity is satisfied.Summary: After running the process 'Evaluate Life Event Participation' for person and program for a plan the system gave message 'The person is eligible to participate a…
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benefits modification historySummary: Our Benefits team on the business side often modifies a person's record to drop or add coverage. This ends up adding a retro entry lined up to process on payrol…
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A valid program or plan year period is missing for this compensation object.Summary: A valid program or plan year period is missing for this compensation object. This error occurred in the package ben_enrolment_requirements.enrolment_requirement… -
Not able to access Employment information through Benefits enrollments pageWe are Not able to access Employment information through Benefits enrollments page. However we are able to access the employment information through the person managemen…
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Age Change Life event is getting triggered for terminated employee.We have Age change Life event that is getting triggered for terminated employees as well. From where I can check or how I can stop it?
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Oracle HCM Benefits :: Enrollment change due to Promotion Life EventSummary: we have a requirement where during promotion life event an employee can change the plan but not the option Content (required): There are two plans Staff plan an…
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The participant must be enrolled in a valid plan before designating a beneficiary. (BEN-990153)We are trying to process salary change event for an employee but are facing the below error: The participant must be enrolled in a valid plan before designating a benefi…
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To calculate the number of months for refund when employee is terminated in between Policy period.Summary: We have configured Employee and dependent premium to be paid Annually for the policy term period from 1st Jan to 31st December. If employee is terminated in bet…
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SSN, DOB, and Gender required for Employee’s contacts in BenefitsSummary: Situation: > Benefits Teams in US wants to make SSN, DOB, and Gender required for Employee’s contacts who are dependents covered under Benefits. > In the past, …
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Fast Formula for Due date for EOI submission for Short Term Disability PlanSummary: Hi Team, I'm working on an Action Type Due Date formula of type FF, but I couldn't find any explanation or documentation on this specific formula. If anyone has…
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"Enroll" button is not showing for newly created life eventSummary: I have created a new explicit 'Benefit Admin' and attached the life event to the program. I have also set the rules as follows: Enrollment code: Current - Keep …
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Enrollment result didn't satisfy the post election edit rulesHi, Getting the below error message . Any idea how to rectify? I tried making the potential life event to voided. still facing the same error. OR should evaluate the par…
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Dependent Coverage Start Date Formula - 15 days after Date of BirthSummary: We have a requirement that a new born child (14 days and below) can be enrolled but the coverage should start when the child reaches 15 days old. We tried creat…
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Dependent age out fast formula not workingWe have a requirement where if employee is enrolled in Medical Plan - Employee + Family option and if employee has more than 2 or more children and 1 spouse and 1 child …
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Closed Dependent Age Out LE gets reopened after evaluating any other LE ex. Salary ChangeWe are facing one issue related to evaluating Depedent Age out LE. Please follow below steps Add Dependent Age Out LE 2. Evaluate 3. Notice it is closed as on 1/30 under…
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Benefits: How to void potential life events in mass?Summary: Hello, Is there a way to void or delete these potential life events in mass? We want these 2 potential life events to be deleted in mass as every employee has t…
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Benefit administrator unable to see terminated employee enrollment detailsSummary: Hi all, I made sure that the roles mark View all people not just View all Workers, but our Benefit administrator (seeded role) cannot see the details of enrollm…
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Dependent Age Out only removing from MedicalSummary: Hello, We have an overage dependent age out process set up and running, however the affected dependent is only being end dated from medical coverage and not the…