Benefits Service Center
Discussion List
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Benefits Activity Center Error on Benefits Summary PageSummary: After opening an employee record in the Benefits Activity Center, their benefits are not loading and I see the following error under the actions section: "An un… -
Help Us See Through Your Eyes: “Day in the Life” of a Benefits AdministratorWe’re working on improvements that aim to actually reflect how you work. But to do that, we need more than feature requests—we need context. We’d love to sit down with y… -
How to clean out the required pending action itemWe have a requirement to clean up the pending action items labeled "Participant Requires Primary Care Physician." I attempted to clear these by running Manage Action Ite…Vinodhini Rajendran-Oracle 22 views 3 comments 0 points Most recent by Nagaraj Hunur-Oracle Benefits -
People with Detected Life Event not visible in Redwood Benefit SummarySummary: Hi, We have recently enabled benefit profile options for employee self-service and administrator. But in new redwood form, there is no filter to search people w…
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Benefit relationship page is not showing in Redwood UISummary: Benefit relationship page is not showing in Redwood UI We have all these roles added but still Benefit relationship page is not showing anything. Manage Benefit…
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HDHP - HSA - FSA using Plan Dependency/Mutually Exclusive RulesHi Experts, We have a business requirement where if the associate is electing HDHP plan, they will then need to enroll into either HSA or FSA and not both. Below is the …
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Rlogs are not triggering after 25B Updates in Benefits and Absence FormulasSummary: Rlog are not triggering as expected , it should be triggered as we use them regularly in all fast formula. Rlogs are working as expected in Time and Labor fast …
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25B:Enrollment screen on Benefits Activity center special Avatar with Plan type NameSummary: We are testing the Benefits Activity Center in 25B. After processing the life event when enrollment changes are performed, some special pic ( avatar) is appeari…
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Life event to drop only one planSummary: We have a life system. There have been changes to the eligibility recently. We are required to create and add a life event which, when processed drop only the S…
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Child age out not detectedSummary: Child age out not detected Content (required): Child over the age of 24 should be ineligible. We created a dependent eligibility profile which uses a derived fa… -
Plan type grouping page composer customization is not available in Redwood PagesSummary: We are implementing a Benefits module across several countries, and as a result, we are cautiously using plan type grouping. Each benefit comes with numerous in…
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Redwood Person Info page not having person type sectionSummary: I noticed that in the Benefits Administration > Person Info page, I can see the 'Person Type' section, but when I open the Redwood page from my client groups > …
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25A Admin cannot view employee benefits in Benefits Summary quick actionSummary: Dear Team, We have an issue there the admins cannot see employee benefit details in the "Benefit Summary" page (redwood). However using the Benefit Administrato…
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Benefits would like to have any benefits group automatically end with Termination dateHi Team, When an employee terminates employment, currently the ben group does not end date. If that employee is hired back, we have to manually end date any benefits gro…Chanikya Neelam-Oracle 21 views 10 comments 1 point Most recent by Monica Vijayashanker -Oracle Benefits
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Need to Change the Current layout of Redwood employee enrollment PageSummary: We need to change the enrollment page layout for employees and Administrator in Redwood Pages. Currently employee see the enrollment plan and option separately …
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Child Age Out Life EventSummary: Automatically enrolled to all Benefit Plans with "Employee Option" after evaluating the Child Age Out LE Content (please ensure you mask any confidential inform…
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403b implementation on Benefits platformHi Can anybody Share insights on the steps or standards or considerations required to create 403B plan under Benefits module.Vinay.M-Oracle 11 views 1 comment 0 points Most recent by Adam Gates-Oracle Payroll and Global Payroll Interface (GPI)
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Enrollment Certification Required FF for Short Term Disability PlanSummary: HI All, Is there any sample FF for below requirement, please proved. Thank you… FF for EOI Requirement for Short Term Disability Plan and different Options If E…
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Express and Discovery DifferenceSummary: Hi, Anyone knows the difference between these two options? Content (please ensure you mask any confidential information): Version (include the version you are u… -
How to hide the disability status in additional info section on the people top cover pageSummary:How can I hide the Disability Status in the Additional Information section before enrolling while creating a new contact? The system doesn’t allow me to hide jus… -
Unable to see Document Types for Birth Certificates in Redwood BenefitsSummary: Only some people can see this, while others cannot in Redwood. However, non-redwood there are no restrictions. Content (please ensure you mask any confidential … -
Redwood 25B New Benefits Activity Center - how do I create and save "Searches"?Summary: Hi, we just turned on Redwood for Benefits with 25B in Prod. With the new Benefits Activity Center and many Filtering capabilities, can you tell me how to Creat…
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Relationship Start Date for New HireHello, I just wanted to ask if what date should be used for the relationship start date on a new hire for their People to Cover? Thank you in advance.
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Benefits Activity center not showing dependent SSNSummary: We are unable to make the Dependent SSN visible. The field is not available in VBS. Any workarounds or updates on when this will be enabled? Content (please ens…
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Cloud Benefits Billing Training GuideSummary This document describes how you can use Cloud Benefits Billing to create bill charges or apply payments to participants directly or in mass. Such participants mi… -
View payroll info not showing in Benefits service center in RedwoodSummary: Earlier under rates, user could see the 3 dots, which used to show the Payroll info for the rate. With redwood in BSC, we dont see that option anymore, Its that…
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Enrollments are displaying the plans out of their hierarchical order in 25B RedwoodSummary: When looking at the enrollments for the employees, the first 14 benefit plans display in their proper order; however, the remaining benefit plans are out of ord…
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Redwood-Benefits Service Center/AdminSummary: Was the Benefits Service Center updated in 25A so that it should be accessible through Benefit Administration > Enrollment? Content (please ensure you mask any … -
Manage action item asking to upload a document mandatory- Ben Admin REDWOODSummary: The redwood page for Ben admin page is mandatorily asking to upload document for certification if the same has been set as configuration. Earlier this was asked…
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Redwood: Contact Number - How to display on "Before You Enroll" & Benefit Summary "Contacts" pagesSummary: HI, in Redwood, how do you display the Contact Number on the Ben Self-Service "Before You Enroll" page and the Ben Admin Benefits Summary' Contacts/Before you E…