Benefits Service Center
Discussion List
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How to have unrestricted program eligibility re-evaluate automaticallySummary: How to have unrestricted program eligibility re-evaluate automatically in production Content (required): It was observed that though an employee had a data chan… -
Coverage Reinstatement Set Up For Rehire Within 30 DaysSummary: Need to reinstate the coverage in the same plan types, plan, option along with dependents enrolled at the time of termination for someone rehired within 30 days…
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Best practice in handling DOR for converted dependent enrollmentsSummary: Content (required): We re converting employee enrollments and many employees are already covering dependents. We would like to understand the best practice arou…
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HSA Deductions amount changed after Life eventContent Hi, One of our employee has pledged 1500 for HSA with 57.69 deduction for 26 PP. But when there a LE trigerred in May, the deduction amount changed to 78.95 in e…
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Retirement Anniversary DateSummary: Hi Experts, We have a requirement to check person eligibility for certain benefits based on the retirement anniversary month.. could someone help us on how this…
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How to get Coverage amount entered on screen into Rate Calculation Fast FormulaSummary: We have a requirement where Final Rate = Coverage * Some_DBI. DBI BEN_PEN_BNFT_AMT returns zero on clicking OK. Although it calculates perfectly with the 'Submi…
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How to get the ESS log write of Fast FormulaSummary: We have created the Benefits Fast Formula and wanted to check it is working or not with help of writing the ESS LOG WRITE. What is the best way to test the form…
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How to ensure that confirmation statement shows Employer for an Employer Rate?Summary: We have some Employer Paid benefits that look fine in the enrollment screen but when you get to the confirmation statement, it shows Employee per pay period in … -
How to create a life event which will be auto-triggered when Payroll relationship will be changedHow to create a life event which will be auto-triggered when Payroll relationship of a person will be changed from Biweekly to weekly?
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Child age out not detectedSummary: Child age out not detected Content (required): Child over the age of 24 should be ineligible. We created a dependent eligibility profile which uses a derived fa…
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Life Events Not Detecting After Completing HR Transactions Through Quick ActionsSummary How to make detect a life event for Benefits after a HR Transactions is completed through Quick Actions process flow?Content Hi, I completed a Promotion/Demotion…
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No interim for Employee + Family option when new dependent is addedSummary: When employee is already in Employee + Family option and adds a new child, the enrollment gets suspended with no interim Content (required): The interim rule at…
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How to identify the original coverage start date in the plan type ?Summary: Content (required): When each life event run, the coverage through date is updated to LE - 1 day even though there is no change in enrollments. The coverage sta…
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How to trigger life event when either the employee or any of the covered dependent's ageband changeSummary: How to trigger life event when either the employee or any of the covered dependent's age band changes ? Content (required): We have a requirement that rate shou…
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Functionality and behavior of dependent action item codesSummary: What is the functionality /behavior of the different dependent action item codes Content (required): Multiple dependent action item codes as shown are available…
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What does Earliest Disenroll Date mean in the Enrollment Override screen?Summary: What is the purpose of this field 'Earliest Disenroll Date' in the Enrollment Override screen? Content (required): What does Earliest Disenroll Date mean in the…
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Temporal batch process for multiple assignmentsSummary: Temporal batch process triggers 'Age Changed' life event for prmiary work relationship only Content (required): Hello, We have employees enrolled in medical pla… -
Benefits HDLSummary: Participant and Dependent Enrollment HDL Content (required): Hi, I'm trying to load participant enrollment data through HDL using ParticipantEnrollment.dat. But…
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How to modify text added at plan level at Benefit enrolment page.Summary: We are trying to modify the text available at Benefit enrolment page which is applicable to specific plan. Note : we have already tried at edit pages using sand…
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EE's Medical Enrollment End Dated After Processing Salary Change Life EventSummary: EE's Medical Enrollment End Dated After Processing Salary Change Life Event. The EE was enrolled in the 'Aetna HMO Medical Plan: Employee + Child(ren)' and a sa…
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How are you running open enrollment for new hires after the event period closes?Summary: We running the open enrollment event for new hires after the period ends we are unable to make elections to open enrollment for them Content (required): Our OE …
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Where can I find information on the Benefits Override Eligibility action?Summary: Where to find Override Eligibility details? Content (required): I cannot find any guides or instructions on how to use the Eligibility Override action. I have f…
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Sold hours are not displaying in the Confirmation PageSummary: We have selling time of Event going with OE, When the employees submitted their hours, In the confirmation page they were not able to see selected/Submitted hou… -
Auto enrollment to a plan based on another plan's enrollment and the respective option.Summary: How to auto enroll to a plan based on another plan's enrollment Content (required): We have a requirement where we need to ensure that when employee selects Med…
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Primary Care Physician DuplicatesSummary: We are using the PCP designation for HMO plans this year and we noticed that the system allows multiple PCPs to be added for the same speciality. Is there a way… -
Benefits Contribution happening for 27 Pay PeriodsSummary: Benefits Contribution happening for 27 Pay Periods Content (required): I'm Updating benefits plan rates for 2022, While updating i have observed that benefits p…
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Two Open Enrollment events - need to Void oneSummary: Our Open Enrollment process put two OE event on several employees. We need to Void one, but the batch processed wont allow - The participation process couldn't … -
Open Enrollment Hours Remaining Countdown IncorrectSummary: Open Enrollment Hours Remaining Countdown Incorrect The open enrollment countdown was correct when it was counting down the remaining days to make elections but…
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Open Enrollment in Oracle Benefits Cloud ⏳️Open Enrollment periods are right around the corner and now is the time to make sure your configurations and environments are ready to launch! ? Baker Tilly is here to h… -
How to hide or remove Commuter Choices from from self service BenefitsSummary: Is there any workaround to hide or remove Commuter Choices from from self service Benefits Content (required): One of our clients don't want Commuter Choices fo…