Benefits Service Center
Discussion List
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There was a problem saving the elections because another enrollment exists in the same. (BEN-991105)Hi Experts, Need help on the following error message: There was a problem saving the elections because another enrollment exists in the same element that this enrollment… -
Start Date of Two Element Entries are showing differently Despite configured in the same waySummary: Hello, we're facing an issue. We have 2 elements which were configured in the same way, but their effective start date is showing differently on the element ent…
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Fidelity HSA/FSA Terms&Conditions, Question on BenefitsSummary: Hi All, we would like to make a couple of new functionality changes within benefits, such as when an employee changes any of their contributions using Change HS… -
Benefits: After Global Transfer, Element Entries are not displaying.Summary: Hello, we're having an issue. An employee has had a global transfer on 1/7/23. The benefits enrollment are automatically updated. However on the element entries…
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Enrollment Certification By Lfie Event - Duplicating Action Item GeneratedSummary: Requirement - to have enrollment certification = certification type = proof of other coverage to be called on all every time a Gain of Non-MCPS Coverage life ev… -
There are errored persons when 'Evaluated Life Event Participation' process is runSummary: There are errored persons stating there are voided/backed out events when 'Evaluated Life Event Participation' process is run but not able to get/find the list …
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Facing Error: You need to enter a date of birth that's before the start date of the person record.Summary: Hello, we're performing data migration of contacts for benefits. We have faced the following error: 'You need to enter a date of birth that's before the start d…
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Benefit Element is end-dated automaticallySummary: Hello, We're facing an issue concerning benefit elements. As per below screenshot, it is end dated automatically. Can someone advice why is this happening? Than…
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How can I change the Employee Contribution max amount on the Benefit UIHello All, Is anyone familiar with changing the amount highlighted below, I would like to update the 20500 to 22500 . -
Evaluate and close the Life Event automaticallyHello, I would like to Set up all salary life events to be evaluated for all P/T and F/T employees and the same for termination life events for all employees that includ…
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Benefits: Can document upload in benefit program be made mandatory only to specific employees?Summary: Hello, Our client has a benefit program in which there are document uploads configured. Usually, each year during the open period, there is automatic renewal. T…
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Is it possible to have a benefit election begin and end on the same day?Summary: We have an employee who terminated 12/30/21 as a regular employee and became a retiree on 12/31/21. Open Enrollment benefits for all employees and retirees for … -
Program Display SequenceHello, We have multiple programs and after 23B the Display sequence of the programs has been changed in Benefits Service Center page. Seems too the program display has b…
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Benefits Service Center - List of people does not match countSummary: List of names in Person Search does not match quantity seen on Benefits Service Center page. I made adjustments to the ORA_BEN_RESP_SUMMARY lookup, thinking it …
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Benefits: Your Total Cost Each Pay Period is displaying zeroSummary: Hello we're facing an issue. The 'Your Total Cost Each Pay Period' at the top of the page is displaying as zero. (See screenshot) The amount chosen in the optio…
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How to trigger life Event when contract type is changedSummary: I have a requirement to trigger life event when person's contract type is changed. I used 'Person Change Causes Life Event' fast formula in data changes with/wi…
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A valid program or plan year period is missing for this compensation object.Summary: A valid program or plan year period is missing for this compensation object. This error occurred in the package ben_enrolment_requirements.enrolment_requirement… -
Termination of Benefits - Multiple AssignmentsSummary: Our client has employees who have a FT assignment and a contingent assignment. FT assignment is benefit eligible. The employee wants to terminate FT employment … -
Delete Unrpocessed Unrestricted EventsSummary We are trying to delete (or really purge and void) unrestricted life events that are sitting as unprocessed on their UNRST benefit relationshipContent Hello - Ou… -
Benefits: How to hide 'Your Total Cost' for one program only?Summary: Hello, We have created many benefit programs. However for only one program, we want to hide 'Your Total Cost'. So for other program it should be visible. Can so…
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Be able to approve dependent documents from screen that you view documentsSummary: Customer would like to be able to preview documents from the approve document details page Content (required): Currently, reviewing documents that are added for…
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Benefits:Participation Error for New Hire Life EventSummary: Hello, we've been getting the following error for a New Hire Life Event. 'The participation process retrieved no compensation objects based on the selection cri…
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Benefits Life Event reprocessing going back more than 6 monthsSummary: Due to some data entry issue back in Feb, 2021 (early benefit deduction), the EE should be getting back a retro deduction. It only came to our attention recentl…
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Disable National ID as not Required while adding People to Cover after 23B updatesSummary: Whenever a new contact is added through "People to Cover" under Benefits, the National Identifier is marked as "Required". This was not the case before 23B. How…
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Benefits: Issue with Benefit RoleSummary: Hello we have created a copy of the role 'ORA_BEN_BENEFITS_SPECIALIST_JOB'. Actually, our objective is to remove role or privileges which gives access to salary…
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Benefits: Licensing & UsageSummary: We are specifically looking for any additional licensing that we must opt for and the usage of Benefits module Content (required): We have license for and are c… -
Benefits: When creating data role, there is no position security profileSummary: Hello we have created a copy of the role 'ORA_BEN_BENEFITS_SPECIALIST_JOB'. Now when creating its data role, there is no position security profile. Can someone …
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Pending Action item Document Upload - expected upload notifications and approval processSummary Client wants to be notified when an employee uploads a document. They also want to be able to review documents, even after docs are approved.Content I set up the…
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HDL to delete life eventsSummary: HDL to delete life events Content (required): Hi Team, Greetings! Please share if anyone has HDL approach for deleting life events for multiple employees. Thank… -
Benefits: Collapsing Life EventsSummary: Hello, We have a requirement which perhaps include the use of collapsing life events. Actually We have two programs. Program 1 - Company Car (People are enrolle…