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Delete Unrpocessed Unrestricted Events

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edited Mar 4, 2021 4:21PM in Benefits 2 comments

Summary

We are trying to delete (or really purge and void) unrestricted life events that are sitting as unprocessed on their UNRST benefit relationship

Content

Hello - Our client is going through a life event cleanup and there are several Unrestricted life events sitting as unprocessed from an old date and they would like to delete them for a cleanup. The unrestricted event evaluation is a nightly process that happens for every team member for eligibility reasons for interface files. So there is an Unrestricted event row every day for all of these team members and there is one that never got processed for some reason just sitting their in potential. Does anyone know the correct way to purge/delete these unprocessed events? It may be

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